This is an opportunity for a proactive team member to support our busy office and help us maintain high standards of service for our clients.
You will play an important role working alongside our front-end lettings team to help register applicants, manage referencing, and register tenancy deposits, as well as ensure property files remain compliant and up to date.
The role is office-based with occasional opportunities to work out in the field. You will be the face of the business, managing front desk enquiries at our modern town centre office.
This is a great chance to develop your estate agency and lettings skills. While experience in property is preferred, we also welcome candidates with backgrounds in similar fast-paced administrative or customer service roles. It’s a well-rounded position covering all aspects of lettings—though as a fair warning, it’s not quite like Selling Sunset!
What We’re Looking For
- Honest, hardworking, and exceptionally organised
- Friendly and confident communicator in person and over the phone
- Proactive mindset with the ability to use initiative to solve problems
Key Responsibilities
- Handling incoming phone enquiries and welcoming walk-in visitors
- Qualifying, registering, and booking viewings for applicants
- Ensuring compliance and maintaining accurately stored tenancy documents
- Registering tenancy deposits accurately within required schemes
- Organising tenant move-in days, including scheduling inventories
Working Hours & Pay
- Hours: 20 hours per week (Part-time)
- Schedule: 1:00 PM – 5:00 PM, Monday to Friday
- Pay: £14.00 per hour
Benefits
- Parking permit in Bournemouth Town Centre (Free parking)
- Supportive working environment with clear development opportunities, including funded ARLA training and qualification support
- Company events & Company pension
Job Type: Part-time
Pay: £14.00 per hour
Expected hours: 20.0 per week
Benefits:
- Company events
- Company pension
- Free parking
Application question(s):
- Are you located in Bournemouth or within 5 miles of our office?
Experience:
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
