Join UAL Arts Temps as our Operations Manager and play a key role in driving operational excellence, leading a small, high-performing team, and supporting the strategic growth of our recruitment business. You'll oversee business operations, compliance, inclusive recruitment practices, stakeholder engagement, and continuous process improvement while working closely with senior leadership to shape the future of our service.
We're looking for someone who has:
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Proven experience managing the full 360° recruitment lifecycle, including use of ATS systems and knowledge of employment agency legislation.
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Strong leadership experience with the ability to motivate and develop teams.
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Excellent organisational skills, with the ability to manage multiple priorities and improve operational processes.
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Outstanding communication and stakeholder management skills.
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A customer-focused approach with a commitment to inclusive recruitment and continuous improvement.
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Strong analytical and problem-solving skills, using data and insights to drive business performance.
UAL Arts Temps is a social enterprise creative recruitment agency based at University of the Arts London (UAL), promoting ethical recruitment practises as well as inclusive and transparent processes. We are passionate about connecting innovative creatives with exciting career opportunities at UAL and in London’s creative industries.
Operating for over a decade with a wealth of expertise, we strive to create a positive impact by promoting diversity and inclusivity in every aspect of our business. As a result, we have built a reputation as a trusted partner for both our diverse and talented pool of incredible candidates (UAL students and alumni) and industry partners who share our values. We partner with businesses to find the best creative talent for them, fulfilling temporary and permanent roles.
We are an accredited Living Wage employer and are the largest recruitment agency for students and graduates to guarantee at least the real Living Wage for all our roles. We are a corporate member of the Recruitment and Employment Confederation (REC) and registered as a London Living Wage employer. We firmly stand against unpaid internships and believe that all our creatives deserve fair pay for their incredible work.
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
