Job Title: Veteran Liaison Support Officer (Cumbria, Northumberland and Tyne & Wear)
Location: Home/Hub Hybrid with travel to multiple locations within Cumbria, Northumberland, Tyne & Wear.
Salary: £30,720
Hours: 37.5 (e.g. 9 - 5 with half hour unpaid break)
Contract Type: Fixed Term (until March 2029)
Company benefits:
-
5% Employer Pension contribution
-
Employee Assistance Programme
-
Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
- Applicants should ideally reside within Cumbria, Northumberland or Tyne & Wear with the ability to travel across the region as required.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTWs Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service users outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
You can read more about WWTW on our website www.walkingwiththewounded.org.uk
Please apply by completing and submitting our short application with a supporting CV and covering letter.
It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV and cover letter, all documents can be accessed here:
WWTW Application form.docx
WWTW Key Values
About WWTW - Information for Candidates
Job Description - CNTW VLSO Routine Pathway.pdf
Person Specification - VLSO Routine Pathway.pdf
Closing date for applications is Sunday 21st June 2026. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.
To support planning Interviews will be held on Friday 7th July 2026.
If you are currently serving or have served in the Armed Forces WWTW Employment Advisors are available to support you with your application, please contact our HR team for further details.
If you have any problems or require assistance with our application process the HR team will be happy to assist. Contact number for HR: 07355 672 182.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.
This privacy notice informs you how we handle your personal information during our recruitment process: GDPR Privacy Notice for Employees and Workers
