Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a proven track record in hospitality management. This role offers an exciting opportunity to oversee daily operations, support staff, and contribute to the overall success of our organisation. The Assistant Manager will be instrumental in maintaining high standards of customer service, driving sales, and ensuring efficient store management. This position is paid and suitable for individuals eager to develop their management expertise within a vibrant hospitality environment.
Responsibilities
- Support the Manager in overseeing daily store operations and ensuring smooth workflow
- Supervise and motivate team members to achieve sales targets and deliver exceptional customer service
- Assist with staff training, scheduling, and performance evaluations
- Manage merchandising activities to optimise product displays and maximise sales opportunities
- Handle customer enquiries and resolve complaints with professionalism and tact
- Monitor stock levels, organise inventory checks, and coordinate replenishment processes
- Implement promotional campaigns and sales initiatives effectively
- Implement Social Media campaigns and posts
- Maintain accurate administrative records including sales reports, staff schedules, and stock documentation
- Ensure compliance with health & safety regulations and company policies at all times
Skills
- Proven management experience within hospitality, with supervising or team management responsibilities
- Strong leadership qualities with the ability to motivate and develop staff members
- Excellent communication skills, including phone etiquette and interpersonal abilities
- Organised with exceptional time management skills to prioritise tasks efficiently
- Sound organisational skills with experience in merchandising and administrative tasks
- Demonstrated ability to handle multiple responsibilities simultaneously under pressure
- Leadership qualities combined with a proactive approach to problem-solving
We welcome applications from motivated individuals eager to contribute positively to our organisation’s growth while developing their professional skills.
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Pay rise
Experience:
- Hospitality: 3 years (required)
Licence/Certification:
- Personal Alcohol Licence (required)
- Level 2 Food Hygiene Certificate (required)
Work Location: In person
