Who are we?
Scots Bearings is a respected distributor of quality industrial components. We’ve been providing a local service to industry across Scotland since 1986. Founded in Aberdeen, our business has gone from strength to strength and in 2024 we became a part of the Antifriction family. Antifriction Components is a leading UK distributor of quality components with values that align with our own.
Our company head office is still based in Aberdeen and in the present day we have five additional branches across Scotland, as well as a Gearbox Repair Centre in Cumbernauld near Glasgow.
Ready to join a company defined by quality and technical expertise?
The Role
Reporting to the Branch Manager and, indirectly, to the Director, the Customer Account Manager is responsible for managing the sales across a specific regional area.
The Customer Account Manager is part of the local branch team and plays a general role in supporting the wider branch.
Key Duties and Responsibilities
The Customer Account Manager has authority to plan their own workload within the guidelines set by company targets and the sales plan and in consultation with the relevant Branch Manager and Director.
The key duties and responsibilities of the role are:
Sales & Customers
- To embrace the company philosophy as Specialists in Critical Moving Products.
- To actively seek opportunities to help save the customer time & money and to fully document such case studies.
- To drive business growth for Scots Bearings by providing day to day management of product & service sales in your area, ensuring that the area is managed in a highly professional manner.
- To seek, gain and proactively develop new accounts as well as working with existing customers to strengthen our visibility and market share at every opportunity.
- To achieve targets set for number of customer visits.
- To generate enquiries and sales in your accounts.
- To accurately record all customer/supplier activity via company systems including being responsible for ensuring key customer contact details are up to date.
- To use available information to monitor data to identify and address accounts which are in decline.
- To be knowledgeable about our customers and products and to continuously develop this knowledge.
- To develop sales across all relevant product groups in each customer.
- To have a good awareness of and lead the branch response on any sales, product and other company promotions.
- To be up to date on and hold a full range of company literature and information (including electronic information) in respect of products, etc.
- To share marketing and sales leads with colleagues across the UK.
Other
- To undertake other work in support of the branch and to meet business demands, as directed by the Manager.
- To be aware of and to comply with all company health and safety policies and the policies of customers.
- To be aware of and adhere to all other company policies and standards including ISO accreditations.
- To be responsible for the maintenance of any company equipment used while carrying out the role including PPE, vehicle, IT and communications equipment.
- To take responsibility for personal development in respect of product training and sales skills and to actively participate in all sales and training events.
- To actively participate in regular review meetings with Manager and Director.
Skills, experience and attributes required
- Business to business sales, ideally within an engineering environment
- A drive for sales
- Excellent customer service skills
- Team player
- Self-motivated
- Clean driving licence
Key benefits
- Competitive salary
- Company Car
- 25 days annual leave (increasing with lenght of service) + Bank Holidays
- Employee Assistance Programme (EAP)
- Wellbeing and Healthcash Plan (depending on length of service)
- Paid sick leave (depending on length of service)
- Bonus schemes
- Staff rewards
Requirements:
- Experience in a similar role and industry
- Must hold a full UK driving license
- Have the Right to Work in the UK
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Sick pay
Experience:
- similar role and industry: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
Work Location: In person
