Overview
We are seeking a motivated and enthusiastic Jewellery Sales Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers. As a Sales Assistant, you will play a crucial role in driving sales and providing exceptional customer service. This position requires someone who is mature, organised, has good time management skills, and is capable of upselling products effectively. Any knowledge on Jewellery, Materials, Styles and Trends would give you an extra advantage but can also be taught as you work alongside other team members.
This is a Part Time job role, where we are looking for someone to work three full days.
9-5:30pm with a 30 minute unpaid break
Duties
- Assist customers in selecting products that meet their needs while providing knowledgeable advice.
- Maintain a welcoming and friendly environment for all customers.
- Handle phone enquiries with professionalism, demonstrating excellent phone etiquette.
- Process transactions accurately and efficiently at the point of sale.
- Keep the sales floor organised and well-stocked, ensuring that displays are attractive and products are easily accessible.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
- Engage in upselling techniques to maximise sales opportunities.
- Utilise basic maths skills for handling cash and processing payments.
- Assist with Jewellery repair administration
- Maintain and update Jewellery stock take
- Create marketing posts on multiple social media pages
- Maintain a clean and tidy shop environment, including hand-cleaning jewellery and collectable items to uphold high standards
- Organizing and maintaining files, both physical and digital, ensuring proper archiving and retrieval of documents.
- Editing and Organising digital workbook for all Sales, Receipts, Repairs, inputting all relevant paperwork onto our workbook and separating them into the correct tables.
- Communicating with other businesses that we work with to maintain a professional and positive relationship
Requirements
- Strong organisational skills with the ability to manage time effectively.
- Excellent communication skills, both verbal and written.
- Previous experience in a sales or customer service role is preferred but not essential.
- Basic maths skills for handling transactions accurately.
- A positive attitude towards learning and adapting to new challenges.
- Ability to work independently and as part of a team
- Motivation to achieve business objectives and continued growth/improvement
- Attention to detail and accuracy in data entry and record keeping
- Previous Administration experience is a positive but can also be taught to the right candidate
If you are passionate about sales and customer service, we invite you to apply for this exciting opportunity as a Sales Assistant.
Pay: £12.71 per hour
Benefits:
Work Location: In person
