Job Overview
Founded in 1995, Nektar Natura combines natural beverages with advanced dispensing technology and dedicated technical support to create real value for the hospitality industry. What began in Central Europe has grown into an international group supported by a strong network of local partners.
Our integrated approach sets us apart. We develop our own beverages, design our dispensing systems, and provide end to end service tailored to our customers. Guided by a people first culture, we believe long term success is built on trust, responsibility, and collaboration.
We are now looking for a Customer Service Technician to support the installation, maintenance, and servicing of Nektar Natura juice dispensing systems across the UK. This role is hands on and customer focused, ensuring our hospitality partners receive reliable service and a high quality experience.
Key responsibilities
- Coordinate with the UK sales and operations teams on installations and follow ups
- Install, service, and maintain Nektar Natura juice dispensing systems at customer sites across the UK
- Respond to service calls, troubleshoot issues, and carry out repairs efficiently
- Provide basic training and guidance to hotel and hospitality staff
- Organise and deliver installations at trade fairs, presentations, and more complex setups
- Coordinate market needs with the parent organisation and support the implementation of approved solutions
- Work closely with technical development teams when required
- Maintain high standards of hygiene, safety, and brand representation at all times
Profile
- Technical or hands on background such as field service, equipment installation, or hospitality technology
- Strong customer service mindset with clear and professional communication skills
- Able to work independently and travel within the UK
- Reliable, well organised, and solution focused
- Full driving licence
- Proficient in English
- Right to work in the UK
Benefits
- Salary: negotiable
- Additional pay for emergency call outs on weekends and public holidays
- Company vehicle or travel allowance
- Full training on Nektar Natura systems and products
- Opportunity to work with leading hotel and hospitality brands
- Independent role with flexible day to day planning
- Long term growth opportunities within a growing UK business
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
- Company pension
- Sick pay
- Work from home
Work Location: Remote
