Join the Premier Care Plus Team
At Premier Care Plus, we are passionate about delivering exceptional person-centred care that enables people to remain independent in their own homes. We are looking for an organised, compassionate and motivated Co-Ordinator to join our dedicated team and play a key role in ensuring our care services run smoothly and efficiently.
If you thrive in a fast-paced environment, enjoy problem-solving, and are committed to delivering outstanding care, we'd love to hear from you.
About the Role
As our Co-Ordinator, you will be responsible for organising, coordinating and supporting the day-to-day delivery of domiciliary care services. Acting as the link between our clients, care teams and management, you'll ensure care is delivered safely, efficiently and in line with client needs, Care Inspectorate Wales (CIW) standards and Premier Care Plus policies.
Working closely with the Deputy Manage you'll help maintain high standards of care while supporting the development of our workforce.
What You'll Be Doing
Your responsibilities will include:
- Coordinating daily care schedules, staff rotas and client visits.
- Managing shift cover for sickness, holidays and emergencies.
- Optimising care runs to improve efficiency and client satisfaction.
- Communicating with clients, families, care staff and healthcare professionals.
- Supporting staff recruitment, induction, mentoring and onboarding.
- Monitoring mandatory training and workforce compliance.
- Maintaining accurate records and administrative systems.
- Supporting quality assurance, incident reporting and regulatory compliance.
- Participating in the on-call rota.
- Carrying out care calls where required in line with the Care Practitioner role.
What We're Looking For
Essential:
- Experience in care coordination, administration or a senior role within domiciliary care.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Good IT skills and experience using scheduling systems.
- A compassionate, client-focused approach.
- Full UK driving licence and access to your own vehicle.
Desirable:
- QCF Level 3 in Health and Social Care (or willingness to work towards).
- Knowledge of Care Inspectorate Wales (CIW) regulations and Social Care Wales requirements.
- Experience supporting staff development, recruitment or mentoring.
What You'll Bring
We're looking for someone who is:
- Organised, proactive and able to prioritise competing demands.
- Calm under pressure and able to solve problems effectively.
- Passionate about delivering high-quality care.
- Supportive and encouraging to colleagues.
- Professional, trustworthy and respectful.
- Committed to continuous learning and improvement.
- Adaptable and able to work independently as well as part of a team.
Why Join Premier Care Plus?
At Premier Care Plus, our people are at the heart of everything we do. We are committed to creating a supportive, inclusive and rewarding workplace where everyone can develop and make a real difference in the lives of others.
We offer:
- Competitive salary.
- Ongoing training and professional development.
- Opportunities for career progression.
- A supportive and friendly management team.
- A rewarding role where every day makes a difference.
Our Values
We expect every member of our team to:
- Treat clients, families and colleagues with dignity and respect.
- Promote independence, wellbeing and choice.
- Work with integrity, professionalism and compassion.
- Maintain confidentiality and high ethical standards.
- Uphold the values and reputation of Premier Care Plus.
Apply Today
If you're ready to join a caring, supportive and professional team where your organisational skills can make a real impact on people's lives, we'd love to hear from you.
Pay: £13.90-£14.20 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
