We have opportunities for customer service advisors to join our team at Blake’s Kitchen in our new site in Witney. Our front of house team take pride in delivering excellent customer service and interacting with customers. We are looking for a team member who can work Saturday and Sundays.
You will need to be passionate about great food and drink, creating an engaging and positive atmosphere with the team. We are a busy café and bakery and you will need to be able to work cleanly, calmly and efficiently. You will need to thrive on being centre stage and confident, making sure every customer receives a great welcome and smile. You will need to take responsibility in ensuring our allergen process is followed at all times. As well as all the above you will need to take responsibility in ensuring our bar and shop is clean, well stocked and ready for service at all times. Full training will be provided to the successful candidate.
About The Role
You will need to have some experience in customer service and able to process orders on our EPOS system efficiently, at a fast pace and with great attention to detail.
You would have some knowledge of coffee and other hot drinks, and follow current trends in the market. Experience as a barista would be preferred, however full training would be provided for the successful candidate.
You will be dealing with a variety of different people and different allergens so will need to be confident about the products we deliver. Full training will be given to the successful candidate.
Part of who we are is delivery great products and fantastic service so you will need to be very engaging and friendly with our customers, even when under pressure.
In return we can offer competitive pay and support with ongoing professional development, access to an external Employee Advice Programme, free lunch on shift, staff discount scheme, and the possibilities of progression within a growing business.
Pay: £12.90 per hour
Benefits:
Experience:
- Customer service: 2 years (required)
Work Location: In person
