Housing Support Officer (Peripatetic)
Location: Based in the North West, Wigan, Warrington and Liverpool with wiliness to travel to Stoke/Telford as and when needed.
Salary: £12.75 per hour
Job Type: Part-time, Permanent
Working hours: 20 hours per week, Monday to Friday
Reporting To: Housing Manager
About the Role
We are seeking a compassionate and adaptable Housing Support Officer (Peripatetic) to deliver high-quality, person-centred support to vulnerable adults across a range of locations. This is a flexible role involving travel between services, supporting tenants to maintain safe and sustainable tenancies while promoting independence, wellbeing, and social inclusion.
Key Responsibilities Include:
Tenant Support & Engagement
- Deliver tailored support to tenants with complex needs
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Develop and review support plans and risk assessments
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Support independent living skills such as budgeting and self-care
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Enable access to specialist services and community opportunities
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Build professional and trusting relationships
Housing & Tenancy Management
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Manage a flexible caseload across multiple sites
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Support rent payments, budgeting, and tenancy obligations
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Address anti-social behaviour and tenancy issues
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Conduct property inspections
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Prevent tenancy breakdown and eviction
Safeguarding & Risk Management
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Respond to safeguarding concerns
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Complete risk assessments
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Maintain accurate confidential records
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Follow health and safety procedures
Multi-Agency Working
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Work with local authorities and partner agencies
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Attend meetings and advocate for tenants
Compliance & Service Delivery
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Travel between sites to meet service needs
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Complete health & safety checks
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Coordinate with contractors
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Maintain documentation and records
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Adapt to changing priorities
About You
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Experience working with vulnerable adults or similar settings
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Knowledge of housing or tenancy sustainment
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Understanding of safeguarding and risk management
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Strong communication skills
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Ability to manage workload effectively
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IT and record-keeping skills
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Compassionate and person-centred
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Flexible and adaptable
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Team player
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Reliable and professional
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Resilient
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Willingness to travel
Additional Requirements
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Driving licence and access to a vehicle for business purposes
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Satisfactory Enhanced DBS check required
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Flexible to meet service needs
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Available to take on extra hours
Company Benefits
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Business mileage paid at the rate of £0.55 per mile
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5 weeks holiday plus bank holidays, increasing with length of service
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Matched pension contributions
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Independent Financial Wellbeing service
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Health Care cash plan with Medicash
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Life Assurance cover equivalent to 1 years salary
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Company sick pay after 1 years service
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Paid time off for medical appointments
