Location: Sheffield
Full Time | Permanent
At Redbrik, we believe property management is about far more than inspections and maintenance—it's about building relationships, delivering exceptional service and creating positive experiences for both landlords and tenants.
We're looking for an organised, proactive and customer-focused Asset Manager to join our award-winning Lettings team in Sheffield. If you're someone who enjoys problem solving, thrives in a fast-paced environment and takes pride in delivering first-class customer service, we'd love to hear from you.
The Role
You'll be responsible for managing your own portfolio of residential properties, acting as the main point of contact for landlords and tenants throughout the tenancy.
Working alongside our experienced lettings team, you'll ensure properties are well maintained, compliant and professionally managed while providing an exceptional level of communication and support.
No two days are the same, and you'll be trusted to make decisions, build relationships and ensure every property in your portfolio is managed to the highest standard.
Key Responsibilities
- Manage a portfolio of residential rental properties.
- Build strong relationships with landlords, tenants and contractors.
- Coordinate and oversee maintenance works from initial report through to completion.
- Arrange property inspections and produce detailed reports.
- Ensure all properties remain compliant with current legislation.
- Handle tenancy queries and resolve issues efficiently and professionally.
- Liaise with contractors to obtain quotations and manage works.
- Support tenancy renewals and end-of-tenancy processes.
- Deliver an outstanding customer experience at every stage.
- Work closely with the wider lettings team to achieve departmental objectives.
What We're Looking For
You'll be someone who:
- Has excellent communication and relationship-building skills.
- Is highly organised with exceptional attention to detail.
- Enjoys delivering outstanding customer service.
- Can prioritise a busy workload and remain calm under pressure.
- Is confident handling challenging conversations professionally.
- Has strong administration and IT skills.
- Is proactive, positive and solution focused.
- Works well both independently and as part of a team.
- Holds a full UK driving licence and has access to a vehicle.
Previous experience in residential property management is desirable, although candidates with strong customer service experience looking to develop a career within the property industry will also be considered.
Job Type: Full-time
Pay: £27,000.00-£32,000.00 per year
Licence/Certification:
- Driving License (required)
Work Location: In person
