Senior Revenues and Benefits Officer will provide high quality advice and assistance to Revenues and Benefits customers. To deal with and resolve complex cases, complex supported accommodation, including private and social landlords and Appeals. Also to resolve claims, liabilities, debts and other enquiries within performance standards. To undertake routine staff management duties and support Revenues and Benefits Team Leaders.
For detailed information on this role, please refer to the Role Profile and Known Risks Form.
For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave plus Bank Holidays, with the option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forum
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Arriva Employee Travel Club
For the full range of benefits we offer, please see our Total Reward Booklet:
https://www.darlington.gov.uk/media/17398/total-reward-booklet.pdf
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page. https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
If you have any further questions regarding applying for this role or the questions , please contact the HR Support team on 01325 403217 or [email protected].
https://www.northeastjobs.org.uk/contactus
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
