Join and Lead a Service That Makes a Difference.
Empower Young People Towards Independence,
Deputy Service Manager role for 16+ Supported Accommodation
About Us
At Fairview Care & Support, we specialise in providing high-quality supported accommodation for young people aged 16+. Our services are designed for those leaving care, unaccompanied asylum-seeking children (UASC), and other vulnerable young people who need a safe, structured environment where they can gain the skills and confidence to live independently.
Our approach is based on empowerment, respect, and growth. We don’t just provide housing – we provide opportunities, encouragement, and practical life skills support. Whether it’s budgeting, cooking, attending education or work, or simply learning to navigate adulthood, we’re here to guide young people every step of the way.
Our goal is to help every young person transition into a successful and sustainable independent future while staying true to our commitment to kindness, respect, and putting people first.
Why Join Us?
This role offers an exciting opportunity to take a key leadership position within a service where strong leadership, reflective practice, and high aspirations for young people are embedded into everyday support. As Deputy Service Manager, you will play a vital role in ensuring young people experience stability, safety, and meaningful preparation for independent adulthood, while supporting the smooth and effective running of the service across multiple homes.
The Role
Fairview Care & Support is seeking an experienced, motivated, and committed Deputy Service Manager to support the leadership and day-to-day operation of our regulated 16+ Supported Accommodation services.
This is a hands-on leadership role responsible for supporting the delivery of safe, consistent, and high-quality care and support that enables young people to successfully transition towards independent living. The successful candidate will demonstrate strong safeguarding knowledge, operational oversight, and the ability to lead by example while promoting continuous service improvement in line with Supported Accommodation (England) Regulations and Ofsted expectations.
As Deputy Service Manager, you will work closely alongside the Registered Service Manager to maintain high standards of practice, staff performance, and service quality. You will be visible and accessible across our homes, regularly engaging with staff and young people, supporting positive outcomes, and ensuring the smooth day-to-day running of the service.
The role requires flexibility, including participation in the on-call rota, responding to service needs, travelling between homes, and covering shifts where required to maintain safe staffing and operational continuity.
Key Responsibilities
- Support the Registered Service Manager in the safe and effective day-to-day management of supported accommodation services.
- Assist in ensuring compliance with Supported Accommodation Regulations, safeguarding legislation, and organisational policies and procedures.
- Promote and maintain a strong safeguarding culture where concerns are recognised, reported, and acted upon promptly.
- Provide leadership, guidance, and professional support to staff teams to maintain high standards of care and practice.
- Maintain a regular presence within homes, engaging directly with staff and young people to build positive relationships and ensure quality support delivery.
- Travel between homes and external locations as required to provide operational oversight and maintain service continuity.
- Participate in the on-call rota, responding effectively to incidents, emergencies, and staffing needs outside of core working hours.
- Provide operational support and cover shifts where required to ensure safe staffing levels and continuity of care.
- Support staff supervision, performance management, induction, and professional development.
- Monitor service quality through audits, observations, and quality assurance processes to identify areas for improvement.
- Ensure support plans, risk assessments, and case records are child-centred, outcome-focused, and reflective of young people’s needs.
- Work collaboratively with local authorities, social workers, education providers, and partner agencies to support positive outcomes and transitions.
- Contribute to service development, performance monitoring, and continuous improvement plans.
- Promote placement stability, independence planning, and engagement in education, employment, or training opportunities for young people.
Essential Requirements
- Previous experience in a Deputy Manager, Team Leader, Senior Support Worker, or similar leadership role within supported accommodation, residential childcare, or leaving care services.
- Level 3 qualification in Children & Young People’s Workforce (or equivalent) and willingness to work towards or hold a Level 5 Diploma in Leadership & Management.
- Strong knowledge of safeguarding frameworks, supported accommodation standards, and Ofsted expectations.
- Demonstrable experience supporting teams and maintaining high-quality service delivery.
- Ability to work flexibly, including participation in the on-call rota and covering shifts where required.
- Full UK driving licence and access to a vehicle, as the role requires regular travel between homes, appointments, and head office.
- Strong organisational, leadership, and communication skills.
- Commitment to equality, inclusion, and empowering young people towards independence.
Safeguarding & Safer Recruitment
Fairview Care & Support is committed to safeguarding and promoting the welfare of young people. All roles are subject to enhanced DBS checks, full employment history checks, references, and safer recruitment procedures in line with statutory guidance.
- No two days are the same — every day offers the chance to make a real difference in a young person’s life.
- Competitive Pay and bonus scheme for the correct candidate with experience can be discussed
- We offer Employee of the month and Special Recognition rewards
- Be part of a supportive team and caring leadership environment.
- Enjoy a role that’s both challenging and deeply rewarding.
- Access ongoing training to develop your skills and grow in confidence.
- Benefit from regular supervision and personalised support for your development.
- Build a meaningful, long-term career in care with opportunities to progress.
- Receive a generous holiday entitlement of 36 days per year plus more with our long service holiday scheme
- Take care of your wellbeing with access to our Employee Assistance Programme, offering confidential support when you need it most.
- Travel allowance or mileage reimbursement to help cover the cost of getting to other work locations when necessary .
- Refer-a-friend bonus scheme — earn rewards for helping us grow our amazing team.
Job Types: Full-time, Permanent
Pay: £36,000.00-£40,000.00 per year
Application question(s):
- Do you now or in the near future require sponsorship to work in the UK ?
Licence/Certification:
- Driving Licence with access to your own car (required)
- Level 4 or above in Children & young people or equivalent? (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
