Sheffield Hallam University is a thriving educational institution committed to Transforming Lives. We strive to offer our students, staff, and visitors the highest standard of services, including exceptional dining experiences. We are currently seeking a pro-active and experienced Catering and Hospitality Supervisor to lead our café and contribute to the overall success of our city campus.
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced hospitality environment and enjoy leading and motivating a team?
We are looking for an enthusiastic and experienced Catering and Hospitality Supervisor to join our busy university catering team. This is an exciting opportunity to help deliver high-quality food and hospitality services across our cafés, restaurants, retail outlets, and event spaces.
No two days are the same. From supervising busy lunchtime service to supporting conferences, and VIP events, you'll play a key role in ensuring every customer receives an exceptional experience.
What You'll Be Doing
- Supervising the day-to-day internal and external hospitality catering.
- Leading, motivating, and supporting a team to deliver excellent customer service.
- Ensuring high standards of food quality, presentation, cleanliness, and customer care.
- Supporting the planning and delivery of conferences, meetings, and special events.
- Monitoring stock levels, reducing waste, and maintaining efficient operations.
- Ensuring compliance with Food Safety, Health & Safety, allergen, and hygiene regulations.
- Training and coaching team members to develop their skills and confidence.
- Assisting with cash handling, opening and closing procedures, and daily operational checks.
- Working closely with the Catering Management team to achieve service and financial targets.
What We're Looking For
- Previous supervisory experience within catering, hospitality, cafés, restaurants, hotels, or events.
- Excellent leadership and communication skills.
- A passion for delivering outstanding customer service.
- The ability to remain calm and organised in a busy environment.
- Good knowledge of food hygiene, allergen management, and Health & Safety practices.
- Strong organisational and problem-solving skills.
- Flexibility to work across different catering outlets and support occasional evening or weekend events.
We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment.
You will be contractually enrolled into the Local Government Pension Scheme (LGPS)one of the largest and most generous defined benefit pension schemes in the country.
Find out more about the LGPS
Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, sex, gender reassignment, sexual orientation, race, religion or belief, or marital or civil partnership status.
For this job we particularly welcome applications from ethnic minority applicants who are underrepresented in this area/this type of job at Sheffield Hallam.
The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK.
To find out more, take a look at our guide to applying.
We recommend you download the job description and person specification when you apply, as this will not be available once the job has closed.
Accessibility
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