Full-Time Sales Assistant & Social Media Coordinator
Animetal is one of the UK's leading anime retail stores, and we're looking for a highly motivated, outgoing, and experienced Sales Assistant to join our team.
This is not a typical retail role. We're looking for someone who genuinely loves anime, enjoys talking to people, and can confidently engage customers in conversation. The ideal candidate will have strong anime knowledge, excellent customer service skills, and experience creating content for Instagram and TikTok.
If you're passionate about anime culture, enjoy building relationships with customers, and are comfortable being creative on social media, we'd love to hear from you.
Key Responsibilities
- Deliver outstanding customer service and create a welcoming in-store experience.
- Engage customers in conversation and confidently discuss anime series, characters, collectibles, and merchandise.
- Assist customers with product recommendations and purchasing decisions.
- Create engaging content for Animetal's Instagram and TikTok accounts, including photos, videos, reels, and stories.
- Help grow Animetal's online presence and community through social media engagement.
- Process sales transactions and assist with daily store operations.
- Receive, organise, and replenish stock.
- Maintain high visual merchandising standards and ensure the store remains clean, organised, and inviting.
- Assist with packing and shipping customer orders when required.
- Support special events, product launches, and promotional activities.
- Carry out additional duties as required.
Essential Requirements
- Excellent anime and manga knowledge.
- Previous retail or customer-facing experience.
- Strong communication and interpersonal skills.
- Confident approaching and engaging customers.
- Friendly, energetic, and outgoing personality.
- Experience creating content for Instagram and TikTok.
- Good understanding of current social media trends.
- Excellent attention to detail.
- Reliable with strong timekeeping and attendance.
- Ability to work independently and take initiative.
- Comfortable working in a fast-paced retail environment.
- Availability to work weekends and public holidays.
Preferred Qualifications
- Experience in retail.
- Photography, video editing, or graphic design skills.
- Experience managing or growing social media accounts.
What We're Looking For
We're looking for someone who is passionate about anime, enjoys meeting new people, and isn't afraid to start conversations with customers. You'll be one of the faces of the Animetal brand both in-store and online, helping customers discover new products while creating engaging content for our growing community.
Equal Opportunities
Animetal is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. Employment decisions are based on merit, qualifications, and business needs, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic.
Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm
Benefits:
- Employee discount
- Flexitime
- Store discount
Application question(s):
- Do you have content creation experience on Instagram/TikTok? Please give links/examples
- Do you have an excellent anime knowledge?
- Do you have management experience?
- Are you looking for full-time or part-time position?
Experience:
- Retail sales: 1 year (required)
- customer service: 1 year (required)
Work Location: In person
