As the Home Ownership Assistant for Cross Keys Homes, you would support the effective delivery of home ownership services by providing a high-quality, customer-focused administrative and operational service to leaseholders, shared owners, and freeholders.
You would also be responsible for assisting with the day-to-day management of home ownership activities, including enquiries, transactions, and compliance processes, ensuring accuracy, efficiency, and adherence to relevant legislation, policies, and service standards while contributing to a positive customer experience.
The successful candidate will ideally have a housing background with excellent customer service and administrative skills, knowledge of property law and legislation and experience of dealing with customer queries in person, via the telephone and in writing.
This role would suit someone who is interested in furthering their career within housing, has good problem solving skills and is able to work on their own initiative whilst managing a busy workload.
The full job description for this role is attached at the foot of this advert.
You should know that if we find a great candidate before the closing date we reserve the right to close the campaign so don't leave it until the last minute to apply!
DBS Checks will be undertaken for the successful applicant.
CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.
There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
You can find out more and the on the CKH website.
Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.
