About Mathnasium Surbiton:
Mathnasium Surbiton makes maths fun and grows learners’ confidence.
Mathnasium Surbiton is a part of Mathnasium, a global company with 1200 maths-specific learning centres worldwide. We offer maths support and enrichment to learners through our unique approach of learner focus and multiple sensory modality techniques. Mathnasium teaches maths to learners for understanding, in a way that makes sense to them!
Mathnasium Surbiton prides itself in employing people who love supporting learners and champion the joy that a confidence in maths ability can bring.
Job Overview:
Mathnasium Surbiton Assistant Centre Managers (ACM) are trainee managers with aspirations to become Centre Managers. ACMs are dynamic, enthusiastic individuals with entrepreneurial and organisational skills needed to successfully operate a thriving learning centre. This ACM position is primarily sales and marketing focused. ACMs are able to generate leads, close memberships for our centre and continuously improve our sales effectiveness. ACMs are able to achieve this through proactive marketing, effective sales techniques, and empathetic parent/carer communication. ACMs are motivated individuals who thrive on hands-on work, enjoy problem-solving, and want to grow within a supportive environment that values safety, teamwork, and excellence, but most of all, ACMs must have a great rapport with our parents and learners.
Responsibilities:
- Lead your team under the direction of the Board to ensure that we provide the best possible maths tutoring to our learners
- Lead by example to ensure that you and your team keep learners safe by managing and espousing our Health, Safety and Safeguarding protocols procedures.
- Execute marketing and create captivating campaigns at a local level to generate leads
- Present polished, compelling sales messages to parents/carers, to create learner enrolment and reach targets
- Engage with the local community, network, build strong school and business relationships
- Execute superior customer service, communicating learner progress to parents/carers regularly and confidently resulting in learner retention
- Manage complaints and concerns in a way that improves community cohesion and improves Mathnasium’s relationship with stakeholders
- Administer Mathnasium curriculum through accurate learner assessment and diagnosis to monitor and ensure continued learner progression and mastery
- Inspire and lead a team to deliver Mathnasium methodology
- To oversee staff induction, training and continuous professional development
- To maintain accurate data for reporting and analysis purposes
- To manage financial aspects of parent/carer billing and payments
- Responsible for management of staff costs and centre costs
Personal Specification:
Essential:
- A willingness to learn and improve
- Demonstrate Sales/Marketing acumen
- Demonstrate leadership skills and experience in a management or supervisory role
- Excellent communication and interpersonal skills
- Exceptional customer service focus
- Passion for working with learners
- Superb organisational skills and the ability to meet deadlines
- Exemplary character, ambition, resilience and empathy
- Strong maths skills and a Higher Education qualification
Preferred:
- Previous Mathnasium Experience (Signup Bonus)
- Previous educational, teaching or tutoring experience
- Degree level qualification
- Business acumen and basic accounting skills
Mathnasium Surbiton is committed to safeguarding and promoting the welfare of learners and expects all its staff to share this commitment. Safer recruitment practices including right to work, social media and pre-employment background checks will be undertaken before any appointment is confirmed. Successful applicants will be required to undergo extensive reference checks, an enhanced Disclosure and Barring Service (DBS) and Barred List check along with other legally required checks which are an essential part of the safeguarding process.
Mathnasium Surbiton is fully committed to equality of opportunity and diversity. We warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
This post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that all spent convictions and cautions must be disclosed. Further information about filtering offences can be found in the DBS Filter Guidance.
Pay: £26,000.00-£40,000.00 per year
Benefits:
- Employee mentoring programme
- Referral programme
Application question(s):
- Are you prepared to make an absolute commitment to keeping children safe?
- Are you prepared to make an absolute commitment to uphold high expectations in conduct and learning for instructors, children and yourself?
- Are you able to commit to the position for at least 1 year?
- Do you have a strong command of the English language?
- Will you return an Enhanced Disclosure and Barring Service (DBS) Check that is without concerns?
- Do you have Mathnasium work experience?
Work Location: In person
