CM Bespoke Care LtdAbout Us
CM Bespoke Care Ltd is a family-run domiciliary care provider delivering high-quality, person-centred care across Shropshire, Worcestershire and the surrounding areas.
We support people to remain safe, independent and comfortable in their own homes by providing compassionate, reliable care tailored to individual needs. Our services include personal care, medication support, companionship, dementia care, palliative care, respite care and live-in care.
Our dedicated team of over 90 care practitioners is committed to delivering care with dignity, respect and compassion. As a CQC-regulated provider, we pride ourselves on maintaining the highest standards of care while continually investing in our staff, training and technology.
As our business continues to grow, we are looking for an experienced Office Administrator specialising in Accounts, Payroll and Invoicing to become a key member of our office team. This role is vital in ensuring our employees are paid accurately and on time, while maintaining excellent financial processes for our private clients, Local Authorities and NHS Continuing Healthcare contracts.
Job Title
Office Administrator – Accounts, Payroll & Invoicing (Part-Time)
Hours
20 hours per week (ideally over 4–5 days to ensure payroll and invoicing deadlines are met).
Salary
- £19,240 per year at £18.50/hour.
For someone experienced with:
- NHS Continuing Healthcare (CHC) invoicing
- Local Authority contract invoicing
- Private invoicing
- Payroll for 100+ staff
- Care management software
Job Purpose
To provide accurate and efficient administration of payroll, purchase ledger, sales invoicing and financial administration, ensuring staff are paid correctly and customers, local authorities and NHS commissioners are invoiced accurately and on time.
Key Responsibilities
Payroll
- Prepare and process payroll for 100+ employees.
- Calculate and submit PAYE, National Insurance, pension contributions and statutory deductions.
- Ensure compliance with HMRC payroll legislation.
- Submit payroll information via RTI (Real Time Information) to HMRC.
- Process starters, leavers and changes to employee details.
- Manage statutory payments including SSP, SMP and other relevant payments.
- Produce P60s, P45s and other payroll documentation.
- Liaise with HMRC, pension providers and payroll software providers as required.
- Maintain accurate payroll records and ensure confidentiality at all times.
Sales Invoicing
- Produce private client invoices.
- Prepare and submit Local Authority invoices.
- Prepare NHS Continuing Healthcare invoices.
- Ensure all invoices reconcile to delivered care hours.
- Chase missing authorisations.
- Investigate invoice discrepancies.
Purchase Ledger
- Process supplier invoices.
- Reconcile supplier statements.
- Prepare payment runs.
- Maintain accurate financial records.
Credit Control
- Monitor outstanding debts.
- Chase overdue invoices professionally.
- Liaise with commissioners and private clients regarding payment queries.
Financial Administration
- Assist with monthly management accounts.
- Reconcile bank transactions.
- Prepare reports for Directors.
- Maintain accurate spreadsheets and records.
Office Administration
- Answer telephone enquiries.
- File confidential records.
- Support the management team.
- Order office supplies.
- Ensure compliance with GDPR and confidentiality requirements.
Essential Experience
- Payroll administration for 100+ employees (Sage 50Cloud payroll)
- Sales invoicing.
- Purchase ledger.
- Microsoft Excel.
- Accounting software (Sage 50cloud Accounts).
- Excellent attention to detail.
- Strong numerical ability.
Desirable Experience
- Domiciliary care experience.
- NHS Continuing Healthcare invoicing.
- Local Authority contract invoicing.
- Electronic rostering systems (e.g. Care LineLive)
- Understanding of CQC-regulated services.
Personal Qualities
- Highly organised.
- Trustworthy and discreet.
- Able to meet strict deadlines.
- Calm under pressure.
- Excellent communication skills.
- Strong problem-solving ability.
- Team player with a positive attitude.
Performance Measures
- Payroll completed accurately and on time.
- Less than 1% payroll errors.
- Invoices submitted within contractual timescales.
- Debtor days maintained within company targets.
- Supplier payments made on time.
- Accurate financial records maintained.
.
Pay: £18.50 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
