We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.
The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.
Description
This unique role in our Service department will provide technical support in the effective claiming & processing of warranty work. Ideally you will have come from a technical or warranty based background, but is looking to Listers for better reward & career opportunities.
The role responsibilities will include:
- Identifying potential warranty work.
- Liaising with the manufacturer to authorise works.
- Processing warranty claims within manufacturer guide lines and time frames.
- Scheduling warranty work with the workshop.
- Ensuring that under and over payments are appealed.
- Monitoring profitability and revenue of the department.
What we're looking for:
- Previous experience in a similar aftersales role is preferred, although training will be provided to meet the criteria required for this position.
- A well-presented individual with the desire, character and attitude to succeed.
- The successful candidate will have solid experience of Excel, Word and other Microsoft applications.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Company Events
