Job Title: Dispatch Assistant
Location: Unit 5, 83 - 95 Hainault Road, Collier Row, Romford, RM5 3AH
Contract Type: Part time, 20 Hours a week
Salary: £12.71 / hour (National Minimum Wage)
Overview:
Our love affair with cakes began back in 2002 when we opened our first Cakes & Bakes branch in Eastham, London.
We imagined a place where customers searching for scrumptious eggless cakes and savouries could discover a wide range fit for any occasion, without paying through the roof.
Duties:
· Prepare and pack orders for dispatch according to the daily schedule.
· Ensure all items are checked for quality and accuracy before dispatch.
· Label and document packages correctly to ensure smooth tracking and delivery.
· Coordinate with delivery drivers, transport companies to ensure timely dispatch of orders.
· Update the dispatch schedule and assist in planning efficient routes for deliveries.
· Communicate with the Head of Dispatch on any delays, issues, or urgent orders.
· Monitor stock levels and ensure all dispatched items are accounted for.
· Report any stock discrepancies, low inventory levels, or damaged goods to the inventory team.
· Assist with monthly or weekly inventory counts to maintain accurate stock records.
· Maintain accurate records of all outgoing deliveries, including invoices, delivery notes, and inventory usage.
· Update the dispatch log daily and track all shipments to confirm successful delivery.
· Assist in filing and organizing dispatch-related documents for quick retrieval and reference.
· Coordinate with the sales and customer service teams to resolve any dispatch-related issues quickly and effectively.
· Follow health and safety guidelines when handling, packing, and dispatching goods.
· Ensure that all dispatch procedures align with company policies and local regulatory requirements.
Skills, Experience, and Qualifications:
- Communication skills both listening and verbal
- Ability to build good working relationships
- Ability to work using own initiative
- Strong English language.
- Good Experience as a dispatch assistant or related roles
Soft skills:
- Team player
- Flexible and open-minded, able to adapt within a fast-changing environment
- Quick self-starter, pro-active attitude
Application Closing Date: 31/08/2026
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
Experience:
- Dispatching: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
