If you’re great with people and have a talent for making the most of a shop’s potential, we’re looking for a Retail Team Leader in the National Trust shop at Corfe Castle.
Salary: £25,837.50 per annum
Contract: Permanent
Hours/ working pattern: Annualised hours contract of 1950 hours per annum. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Working days will usually be Sunday through to Thursday, dependant on the business need.
In this role you can help everyone to have an enjoyable and memorable day.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing:Working alongside the Retail Manager within a bustling retail location in Corfe Castle.
Your role as a Retail Team Leader will play a key part in creating a warm, welcoming atmosphere.
You will be monitoring stock, merchandising products, assisting in inducting and training team members and delivering fantastic customer service.
You'll help to manage the shop so that it’s both a delight for visitors and commercially successful. to help meet stretching financial targets.
You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work.
You will be supervising a team of both paid and volunteer colleagues who are passionate about our cause.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe’d love to hear from you if you're:
- able to lead, support and develop a team
- confident dealing with a people in a variety of situations, including when they have complaints
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (1950 hrs py)
