Location: Central Birmingham
Reporting to: Business Services Practice Lead
Employment Type: Full-time - hybrid working
MACS are looking to hire an exceptional Project Manager to join our dynamic and rapidly growing UK team.
About Us
MACS are a specialist IT organisation providing Software as a Service (SaaS), implementation, and consultancy services to customers across public and private sectors. Our team is passionate about delivering high-impact solutions and ensuring customer success through exceptional service delivery. We are a pan European organisation that has grown significantly in the past few years with exciting and ambitious plans for significant growth across the UK over the next five years.
MACS are an innovative digital solutions provider to the UK Asset and Infrastructure sectors. We inspire and equip our customers to achieve their digital transformation goals, building a greener, smarter, more reliable approach.
Providing social and environmentally responsible solutions that embrace and recognise the creativity and diversity of our people
We are an IBM Platinum Business Partner, and leverage these and other partner products to offer our services. We help organisations improve their processes, analytics, and technology to meet the operational and customer service challenges within their businesses.
Role Purpose
The role will be responsible for leading and managingprojects from initiation to completion. They will work closely withcross-functional teams, stakeholders and clients to ensure that project goalsare met within the defined scope, quality, schedule and budget constraints.This role requires strong organisational, planning, commercial, communication,stakeholder engagement and leadership skills.
Key Responsibilities
Commercial and Change Management
- Ensure the smooth handover from Sales toProjects establishing clear baselines for time, cost and quality
- Own project commercial performance and changemanagement
- Manage the incorporation of changes into projectdelivery plans, ensuring the team are aligned
Project Controls:
- Document scope, goals, deliverables, timelinesand resources.
- Set up and maintain project governance.
- Agree methodology, phases and stage gates.
- Build accurate, SME-informed project plans.
- Define deliverables, ownership andresponsibilities.
- Allocate tasks and resources.
- Manage risks, issues, assumptions anddependencies.
- Manage cross-project and client dependencies.
- Report progress through governance channels.
- Chair internal and client steering groups.
Team Leadership:
- Lead and motivate cross-functional teams toachieve project objectives
- Foster a collaborative and productive teamenvironment
Stakeholder Management:
- Develop effective stakeholder relationships atall levels both with clients and internal stakeholders
- Influence decision-making at all levels,constructively challenging stakeholders where necessary to ensure effectiveproject delivery
- Develop stakeholder engagement and communicationplans
Budget and Resource Management:
- Develop andmanage project budgets and resource allocations
Project Execution:
- Oversee the execution of project tasks, ensuringadherence to project plans
- Ensure that requirements are clear, raisingrisks as appropriate
- Run team meetings to monitor progress and adjustplans, budgets and resources as necessary
- Develop and deliver detailed cutover and releaseplans, including where necessary to run book level, to ensure changes aredelivered in a controlled manner
Quality Assurance:
- Own project quality assurance, ensuring thatproject deliverables meet quality and technical standards and implement qualityassurance processes
- Agree stage gate quality criteria and deliverstage gate assessments
- Agree decision criteria (go/no-go, go live,hypercare exit and project closure)
- Ensure changes are tested before release basedon an agreed test approach and in alignment with contractual obligations
- Ensure PMO Compliance
Closure and Evaluation:
- Accountable for effective transition intosupport
- Conduct project closure activities, includingdocumenting lessons learned and obtaining client/stakeholder feedback
Essential Skills & Experience
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Bachelor's degree in Project Management, Business Administration, or a related field or equivalent proven experience as a Project Manager
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Strong understanding of project management methodologies and tools.
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Excellent communication and interpersonal skills
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Leadership and team management experience
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Analytical and problem-solving skills.
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Proficiency in project management software
Successful candidates must also have the right to work in the UK and must have lived in the UK continuously for the past 5 years. Successful candidates must meet the security requirements before they can be appointed. The level of security required is security check. Successful candidates must also complete basic personnel security standard checks.
What We Offer
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A dynamic and supportive work environment
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MACS are an equal opportunity employer and values diversity in the workplace
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Flexible/hybrid working options
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Opportunities for growth in a fast-scaling business
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The chance to make a meaningful impact across a variety of high-profile programmes
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Employee benefits such as private healthcare, pension scheme and more
