HOP Master – Restaurant Supervisor
Tottenham Court Road or Kings Cross | Full Time | 35 hours minimum per week
Fast. Fresh. Fearless.
Ready to join one of London’s most exciting Vietnamese food brands?
We’re looking for two brilliant HOP Masters (Restaurant Supervisors) to join our teams at Tottenham Court Road and Kings Cross.
If you’ve already got experience leading a team in hospitality, love the buzz of a fast-paced restaurant and are ready to take the next step in your management career, we’d love to hear from you.
The Role at a Glance
Role: HOP Master / Restaurant Supervisor
Locations: Tottenham Court Road or Kings Cross, London
Hours: Full Time – 40 hours per week
Availability: You’ll need to be fully flexible across the week, including weekends
Experience: Previous experience in a similar Supervisor or Management role is required
Location: 100% restaurant based
Plus free food on shift, team events, development opportunities and plenty more.
What’s a HOP Master?
As a HOP Master, you’re part of the restaurant management team, supporting the General Manager and Assistant Manager to run a brilliant restaurant.
You’ll lead from the front: Getting stuck in during service whilst keeping the team energised, customers happy, food flying out quickly and standards high.
You’ll get involved in:
- Leading shifts and motivating your team
- Delivering brilliant food, service and customer experiences
- Training, coaching and supporting team members
- Keeping operations running smoothly during busy services
- Managing stock, waste and costs
- Maintaining excellent food safety, health & safety and compliance standards
- Solving problems quickly and staying calm when things get busy
- Supporting your AGM and GM to deliver strong restaurant performance
This isn’t a role where you stand on the sidelines. HOP Masters are hands-on leaders who get stuck in and lead by example.
About You
You’ll be a great fit if you:
- Have at least one year’s experience in a Supervisor, Team Leader or Management role
- Have experience within hospitality, restaurants, QSR or fast-paced casual dining
- Can work a minimum 35 hours per week with full flexibility across weekdays and weekends
- Love working in a busy, high-energy environment
- Know how to lead and motivate a team
- Have some understanding of stock management, compliance and cost control
- Are confident communicating with both customers and colleagues
- Stay calm, positive and solutions-focused under pressure
- Have a genuine passion for great food and hospitality
Experience or knowledge of Vietnamese food and culture is a bonus, but definitely not essential.
Why HOP?
This isn’t just another Supervisor job. We want HOP Masters who can grow with us.
We invest in our people and give you the opportunity to build a genuine career in restaurant management, while working somewhere that celebrates personality and individuality.
You’ll get:
- Competitive hourly pay
- Free food on every shift
- Your birthday off
- An additional day of holiday for every two years you’re with HOP
- A clear and structured career development pathway
- Team events and parties
- 50% discount when dining with family or friends
- Employee referral rewards
- Flexible pay through Wagestream
- Gifts and surprises for special occasions
Our Story
HOP was inspired by founder Paul Hopper’s travels through Vietnam and his experience of the incredible food, energy and hospitality of Saigon.
Since opening our first restaurant in 2015, we’ve been on a mission to bring the fresh, authentic flavours and energy of Vietnam to the UK – served at serious speed.
Our culture is built around being thoughtful, energetic and unapologetically individual. We want people to come to work as themselves, have fun, work hard and be proud of what they do.
The only thing we put in a box is our food.
Ready to Lead, Grow & Thrive?
If you’ve got the experience, energy and attitude to become a brilliant HOP Master, we want to hear from you.
Apply now and tell us whether you’re interested in Tottenham Court Road or Kings Cross.
Job Type: Full-time
Pay: £13.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Application question(s):
- Are you fully flexible to work any shift, any day?
- How many years of experience do you have as a supervisor?
- Are you looking for permanent or temporary job?
Work authorisation:
- United Kingdom (required)
Work Location: In person
