Dorking, Surrey
£31,000 - £33,000 Bonus
Full Time Permanent 37.5 Hours per Week
Are you a customer-focused professional with experience in sales, parts, or a technical environment? Do you enjoy building strong customer relationships and delivering outstanding service? If so, we'd love to hear from you.
We're looking for a Parts Sales Advisor to join a busy and supportive team, providing customers with expert advice and a first-class spare parts service. This is a fantastic opportunity for someone with strong communication skills who is looking to develop their career within a well-established and growing business.
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Salary of £31,000 - £33,000 depending on experience
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Profit-related bonus scheme
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25 days holiday plus Bank Holidays
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Enhanced pension scheme
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Life assurance (5x salary)
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Discount shopping portal
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Cycle to Work scheme
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Employee Assistance Programme
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Ongoing training and development opportunities
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Free onsite parking
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Career progression opportunities
As a Parts Sales Advisor, you'll be responsible for supporting customers with their spare parts requirements, ensuring orders are processed accurately and efficiently while maintaining exceptional service levels.
Key responsibilities include:
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Responding to customer enquiries via phone and email
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Identifying and supplying the correct parts for customer requirements
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Processing orders accurately and efficiently
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Providing updates on order status, availability, and delivery schedules
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Building and maintaining strong customer relationships
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Identifying opportunities to increase parts sales
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Supporting the team in achieving sales and margin targets
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Managing urgent orders and resolving customer issues promptly
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Assisting with continuous improvement initiatives and business growth
We're keen to speak with candidates who have:
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Excellent customer service and communication skills
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A professional and confident telephone manner
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Previous experience in a sales, customer service, parts, or technical support environment
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Strong organisational skills and the ability to work to deadlines
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Good IT skills, including Microsoft Office
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A proactive and positive approach to work
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The ability to thrive in a team environment while managing your own workload
Experience within engineering, automotive, machinery, industrial equipment, plant, agricultural, or technical products would be highly advantageous.
If you're looking for a role that combines customer service, sales, and technical knowledge within a supportive business that invests in its people, we'd love to hear from you.
Apply today to find out more.
