Job Summary
J Edgar & Son is a family owned, multi franchise motor dealer based in West Cumbria
We are looking to recruit a full time Parts Advisor with the skills listed below to join our successful Aftersales team.
The Role
You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the Parts dept and the customer. So, if you thrive in a high-pressured environment, then this is the position for you.
As a Parts Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers’ expectations.
Day to day….
- Provide first-class customer service to internal and external customers, offering expert advice and guidance on parts, products, and availability
- Process orders accurately and efficiently, ensuring all documentation is completed and filed correctly
- Monitor and maintain stock levels, working closely with your Parts Leader to ensure key items are always available
- Maintain an organised, secure, and compliant working environment across all areas of the parts department
- Work collaboratively with colleagues across other departments to ensure a seamless experience for every customer
We’re looking for someone who has:
- Strong communication and organisational skills, with the ability to multitask in a busy environment
- Good computer literacy and confidence using internal systems for stock management and invoicing
- Previous experience in a parts or automotive environment is desirable, but we also welcome applications from those with strong customer service backgrounds and a willingness to learn
- Full UK manual driving licence desirable not essential
Benefits:
- Free parking
- On-site parking
Work Location: In person
