Essex Partnership University NHS Foundation Trust (EPUT) has an exciting opportunity to join West Essex Administration Services supporting Intergrated Mental Health Practioners
This full-time, role plays a vital part in supporting the delivery of safe, responsive, and high-quality care for patients across the community. The postholder will work as part of a dynamic, fast‑paced service that ensures individuals receive the right care, at the right time, in the right place.
The postholder will be responsible for:
Acting as a central point of contact for referrals into the IMHP service
Receiving, processing, and triaging referrals in line with service pathways and priorities
Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies
Maintaining accurate and timely records using Trust clinical systems
Supporting multidisciplinary team working to ensure seamless patient journeys
Escalating concerns appropriately and contributing to service flow and patient safety
Providing excellent customer service in a fast‑paced and pressured environment
Supporting service audits, data collection, and performance monitoring where required
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
Excellent pension of up to 14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Job share: Applications for job shares are welcomed.
Essential Criteria
Excellent communication and interpersonal skills
Ability to work effectively in a busy, time‑critical environment
Strong organisational and prioritisation skills
Confident use of IT systems and electronic patient records
Ability to work independently and as part of a multidisciplinary team
Understanding of confidentiality, data protection, and safeguarding principles
