Location: Lichfield
Department: Human Resources
Reporting to: Senior HR Advisor
We’re looking for a proactive and knowledgeable HR Advisor (Employee Relations) to join our HR team. In this role, you’ll be the go-to expert for employee relations matters, supporting managers with practical, compliant, and commercially focused HR advice.
You’ll manage a wide range of ER cases end-to-end, ensuring a fair and consistent approach that aligns with company policies, employment legislation, and best practice.
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Act as the first point of contact for managers on all employee relations matters, including:
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Disciplinary and grievance cases
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Absence management (short and long-term)
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Performance management
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Flexible working and probation reviews
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Manage ER cases from start to finish, ensuring timely and effective resolution
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Provide guidance to ensure compliance with employment law and internal policies
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Produce and review documentation including investigation packs, invite letters, and outcome letters
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Maintain accurate case records and HR systems
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Support absence management processes, including Occupational Health referrals where appropriate
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Escalate high-risk or complex cases to senior HR colleagues as needed
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Liaise with external bodies (e.g. Police, ACAS) where required
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Support employment tribunal preparation and early conciliation processes
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Identify and manage safeguarding concerns, including DBS referrals
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Keep up to date with employment law and HR best practice
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Provide coaching and support to junior HR team members
We’re looking for someone who is:
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Experienced in managing a wide range of employee relations cases
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Confident advising managers at all levels
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Up to date with UK employment law and HR best practice
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Highly organised with strong attention to detail
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A strong communicator with excellent interpersonal skills
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Able to manage multiple priorities in a fast-paced environment
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Confidential and professional in handling sensitive information
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Proven experience in an HR Advisor or ER-focused role
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Strong case management skills and ability to work independently
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A proactive and solution-focused mindset
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Experience working with HR systems and case management tools
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CIPD qualification (desirable, but not essential)
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Occasional travel (and overnight stays) may be required
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You’ll be expected to support wider HR projects as needed
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We are committed to equality, diversity, and inclusion in the workplace
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A supportive HR team with opportunities to develop
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Exposure to a wide range of ER work
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Ongoing training and professional development
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The chance to make a real impact on employee experience
