Overview
We are seeking experienced and enthusiastic Floor Staff to join our dynamic hospitality team. The ideal candidate will have a strong background in restaurant service, food safety, and guest relations. This role offers an exciting opportunity to deliver exceptional service in a lively environment, ensuring guests enjoy a memorable dining experience. The successful applicant will be responsible for maintaining high standards of cleanliness, service, and efficiency on the floor, contributing to the overall success of our establishment.
Responsibilities
- Greet guests warmly and assist with seating arrangements to ensure a welcoming atmosphere
- Take accurate food and beverage orders, demonstrating excellent guest service skills
- Serve food and drinks promptly while maintaining presentation standards
- Upsell menu items and specials to maximise sales opportunities
- Ensure adherence to food safety standards and proper handling of all food items
- Assist with food preparation and kitchen duties as required, supporting the culinary team
- Maintain cleanliness of the dining area, including clearing tables and resetting for new guests
- Manage multiple tables efficiently during busy periods, demonstrating strong time management skills
- Handle guest enquiries professionally, resolving any issues promptly to ensure satisfaction
- Support team members in delivering seamless service throughout shifts
Requirements
- Previous experience in hospitality or restaurant service is essential, with a focus on guest interaction and service excellence
- Knowledge of food safety regulations and proper handling procedures
- Experience in food preparation or culinary roles is advantageous
- Strong organisational skills with the ability to multitask effectively during busy periods
- Basic maths skills for handling bills and transactions accurately
- Kitchen experience or culinary background is desirable but not mandatory
- Excellent communication skills with a friendly and professional demeanour
- Ability to work efficiently within a team and adapt quickly to changing priorities
- Time management skills to ensure timely service delivery and table turnover
This role provides an engaging environment for passionate hospitality professionals eager to develop their skills further while delivering outstanding guest experiences.
Job Types: Full-time, Part-time
Pay: £12.21-£15.00 per hour
Work Location: In person
