Credit Controller (6 Month Fixed Term Contract)
Location: Swindon (Hybrid Working: 2 days in the office, 3 days from home)
Hours: 37.5 hours per week
This is an excellent opportunity to join a leading global technology distributor and utilise your credit control experience in a supportive, flexible, and collaborative environment.
We're looking for a Credit Controller to join our friendly EMEA Finance team on a 6-month fixed-term contract. Based in Swindon, you'll play a key role in managing relationships with our UK & Ireland customers, ensuring effective collections, resolving customer queries, and supporting strong cash flow performance.
This role would suit someone who thrives in a fast-paced, high-volume environment, enjoys building relationships, and has a proactive approach to problem-solving.
About the Role
As part of our centralised Credit Control team, you'll be responsible for managing accounts receivable activities for a portfolio of large and mid-sized customers. You'll work closely with customers, sales teams, finance colleagues, and other stakeholders to resolve disputes, improve collections performance, and reduce outstanding debt.
A key part of the role involves reporting and data analysis, so intermediate Excel skills are essential.
Full training will be provided to ensure you have the knowledge, systems, and tools needed to succeed.
Please note: This is a hybrid role and is not fully remote.
Key Responsibilities
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Manage customer accounts receivable ledgers and collections activities
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Build and maintain strong relationships with customers and internal stakeholders
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Investigate and resolve disputes, queries, and overdue balances
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Identify process improvements to support DSO reduction and customer satisfaction
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Work closely with Sales and Order Management teams to resolve invoice queries and facilitate order releases
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Support accurate and timely cash allocation activities
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Maintain accurate customer records and reporting data
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Liaise with the Credit Risk team regarding customer credit limits and insurance levels
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Provide regular cash flow forecasts and performance updates to management
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Support ad hoc finance activities and other reasonable duties as required
About You
Essential Skills & Experience
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Proven experience in a fast-paced Credit Control environment
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Strong accounts receivable, collections, and dispute resolution experience
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Ability to build effective relationships with customers and internal stakeholders
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Intermediate Excel skills and good working knowledge of Microsoft Office applications
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Strong communication skills, both written and verbal
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Excellent organisation skills with the ability to prioritise and manage multiple tasks
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Analytical and numerate with strong attention to detail
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Confident negotiator with effective problem-solving abilities
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Self-motivated, resilient, and able to work independently as well as part of a team
Desirable
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Experience within IT distribution or a similar commercial environment
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Experience working with large global organisations
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SAP experience
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Knowledge of customer billing portals such as Ariba or Tungsten
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CICM or other accounting/finance qualifications
About Westcon-Comstor
Westcon-Comstor is a global technology distributor specialising in cybersecurity, networking, and hybrid cloud solutions. As Growth Architects of the channel, we help IT partners, vendors, and customers unlock opportunities and achieve scalable success.
Our values of
Ambition, Integrity, Partnership, and Accountability guide everything we do. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed.
What We Offer
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A supportive and inclusive working environment
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Opportunities for learning, development, and career growth
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Flexible working arrangements and a competitive benefits package
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Health insurance and wellbeing support
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A culture built on collaboration, innovation, and accountability
Diversity & Inclusion
Westcon-Comstor is an equal opportunity employer. We welcome applications from people of all backgrounds and are committed to creating a diverse and inclusive workplace where everyone can thrive.
If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.
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