Reference code: HLH/2608/12
- Culture & Learning
- Inverness/Inverness-shire
- Closing on 1st September 2026
- Work location: Inverness Botanic Gardens & Café
- Contract type: Full time (35 hours per week)
- Salary: £25,698- £26,408 per annum
- Homeworking: This post is not suitable for homeworking
- Responsible to: Facilities Manager
- Contact: Ewan Mackintosh 01463 701018 / [email protected]
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
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Provide a high standard of administration clerical and typing support, using MS Office packages as required, including word processing, spreadsheets and preparation of presentations
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Be responsible for opening, recording and distribution of mail, office cover and other duties
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Ensure filing, photocopying, record-keeping and statistical information are up to date.
- Make arrangements for meetings, including booking of venues, catering, agenda preparation and minute taking as required
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Deal with enquiries, including members of the public, referring telephone calls to appropriate members of staff and giving information or taking messages as appropriate;
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Act as first point of contact for all enquires at IBG and manage bookings. From time to time meet clients face to face
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Manage event bookings diaries for IBGN.
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Issue invoices and manage payments.
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Process all income from sales, donations, events, grants, direct debits and banking
- Financial administration including sourcing, ordering and processing of invoices using the organisation’s financial systems and to carry out duties as petty cash holder.
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Personnel administration, including maintenance of staff information, recruitment administration, absence returns, leave recording, timesheets and wages spreadsheet
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Assist with making staff travel arrangements, and checking of staff travel and subsistence claims
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Maintain security of the reception at all times, adhering to data protection policy and ensuring confidentiality is preserved
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Display and monitor current information regarding activities, customer notices and display boards
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Assist in managing social media accounts for IBGN including liaising with Corporate Marketing and Communications Team
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Provide office cover for other areas of HLH when required
- Keep reception, office, toilets and public areas clean and tidy.
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Carry out building integrity check and report defects found.
- Assist with compliance checks; fire alarm, first aid boxes, fire extinguisher, etc
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Development of sales area, from selecting and ordering stock to display and stocktaking.
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Maintain and improve established administration systems.
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Pursue continuous professional development and contribute to the continuous improvement of Inverness Botanic Gardens and High Life Highland as a whole.
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Attend and undertake any training online or in person.
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Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
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Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Botanic Gardens team.
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Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
*** A Disclosure Scotland PVG check is not required for this post ***
Date posted: 18th August 2026
High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.
High Life Highland (HLH) is committed to the protection and safeguarding of vulnerable groups, including children and protected adults and believes that they should never experience any kind of abuse. It has a responsibility to promote the welfare of those in vulnerable groups and to keep them safe and to practice in a way that protects them. HLH expects all those with whom the Charity engages to share this position. Where applicable, new positions will be subject to the appropriate level of Disclosure Scotland checking; identity checks (address, date of birth), employment/experience history, two references (one of which must be most recent employer, where appropriate), qualifications, Right to Work in the UK (where applicable). The above will apply to anyone working on behalf of HLH (paid or unpaid) including all board directors, staff, workers, volunteers, agency staff and students.