Job Overview
We are seeking dedicated and proactive Support Workers specialising in Intensive Housing Management to join our dynamic team. In this vital role, you will provide comprehensive support to individuals experiencing complex housing needs, ensuring they receive tailored assistance that promotes stability, independence, and well-being. Your energetic approach will help foster a safe, respectful environment where clients feel empowered and valued. This position offers an opportunity to make a meaningful difference in people's lives by delivering personalized support within a structured housing setting.
Responsibilities
- Engage with clients to assess their needs and develop individualised support plans that promote housing stability and personal growth.
- Provide hands-on assistance with daily living activities, including managing appointments, medication routines, and budgeting tasks.
- Facilitate effective communication between clients, landlords, social services, and other stakeholders to negotiate solutions and resolve issues promptly.
- Monitor clients’ progress regularly, adjusting support strategies as needed to ensure positive outcomes.
- Maintain accurate records of client interactions, support plans, and progress notes using Yardi or similar case management systems.
- Conduct regular safety checks of the housing environment, ensuring compliance with health and safety standards.
- Offer emotional support and motivational guidance to help clients overcome barriers to independence and housing retention.
Requirements
- Proven experience in housing management or social support roles, preferably within intensive support settings.
- Strong negotiation skills to advocate effectively for clients’ needs while balancing landlord and agency requirements
- Excellent communication skills—able to listen actively, empathise genuinely, and articulate clearly across diverse audiences.
- Ability to work independently as well as part of a multidisciplinary team in a fast-paced environment.
- Flexibility to adapt to changing client needs and organisational priorities.
- A valid driver’s license is desirable but not essential.
Join us in this rewarding role where your energy and commitment will directly impact lives! We are dedicated to supporting our staff through ongoing training opportunities, a collaborative work environment, and a shared mission to deliver exceptional housing management services that truly make a difference.
Pay: £13.00-£16.00 per hour
Work Location: In person
