Location: Cumberland Infirmary, Carlisle
Hours: Full Time
Shift Pattern: Monday – Friday, with flexibility to support operational requirements
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Services Manager to lead the delivery of Hard FM and Estates services at Cumberland Infirmary, ensuring the safe, effective and compliant operation of critical building services across the site.
- Lead and manage the Estates and Hard FM function, providing direction and support to up to four direct reports at Supervisor and Manager level.
- Ensure the successful delivery of planned preventative maintenance (PPM) and reactive maintenance activities in line with contractual requirements and service specifications.
- Develop and implement a proactive maintenance strategy to maximise asset performance, reliability and compliance across the estate.
- Monitor operational performance, ensuring all maintenance activities are completed safely, on time and to the required standards.
- Build strong relationships with key stakeholders, supporting continuous service improvement and maintaining high levels of customer satisfaction.
Applicants must meet the below defined requirements for the role:
- Proven experience in a senior Estates, Technical Services or Hard FM management role.
- Strong knowledge of building services, estates maintenance and Hard FM operations within a complex environment.
- Demonstrable experience managing operational teams, budgets and service delivery performance.
- Excellent leadership and people management skills with the ability to motivate and develop high-performing teams.
- Strong organisational and planning abilities, with experience managing multiple priorities and operational demands.
- A proactive approach to problem solving and continuous improvement.
- Outstanding written and verbal communication skills with the ability to engage effectively with clients, colleagues and stakeholders.
- A sound understanding of compliance, health and safety, and statutory obligations within an Estates or Facilities Management environment.
- Opportunity to lead a critical Estates and Hard FM operation within a busy healthcare environment.
- Ongoing professional development and career progression opportunities within one of the UK's leading facilities management organisations.
- The chance to make a tangible impact on service delivery, operational excellence and patient experience.
There's a place for you at Mitie, join us today!
