SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement.
The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business.
This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture.
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Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function.
- Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities.
- Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable.
- Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales.
- Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements.
- Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination.
- Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation.
- Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion.
- Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages.
- Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities.
- Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one.
- Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business.
- Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities.
- Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively.
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Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines.
- Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales.
- Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels.
- Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business.
- Ability to handle sensitive and confidential information with professionalism, discretion and integrity.
- Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively.
- Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate.
- Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment.
- Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes.
- Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information.
- Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.
- Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders.
- Experience using SharePoint and collaboration tools to organise, maintain and share information effectively.
- Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies.
- Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support.
- Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success
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Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- Electric vehicle – salary sacrifice scheme
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.
We are very proud to have been awarded a Gold Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
