We’re looking for a friendly, organised, and customer-focused Receptionist to join us. We’re driven by a clear purpose: to build real communities that enhance our residents' lives every single day. If you’re seeking a role where people, service, and community come first, there’s a place for you at Inspired Villages.
At Inspired Villages, our Receptionists are the welcoming face of our communities, creating a warm and professional first impression for residents, visitors, and guests. You’ll play a vital role in supporting the smooth day-to-day running of the village, providing helpful information, outstanding customer service, and a reassuring presence at the heart of village life.
By joining Inspired Villages, you’ll be part of a supportive, inclusive, and purpose-driven environment where your contribution truly makes a difference every day.
The Role:
Delivering full reception duties, meeting and greeting residents, visitors, and guests in a friendly, professional, and efficient manner
Acting as a central point of information, providing helpful and accurate guidance to residents and visitors
Coordinating prompt responses from colleagues and approved contractors through effective communication and follow-up
Maintaining a clean, tidy, and welcoming reception area at all times
Ensuring all notices, displays, and information are accurate, up to date, and relevant to the business
Answering incoming calls, identifying the nature of enquiries, and directing callers appropriately and professionally
Managing room booking systems, ensuring all bookings are accurately recorded and kept up to date
Supporting the Office Manager with general administrative duties as required
Key Requirements:
Previous experience in a customer-focused role, ideally within an office or reception environment
Confident IT skills, with working knowledge of the Microsoft Office suite (Word, Excel, and PowerPoint desirable)
Excellent written and verbal communication skills, with a friendly and professional approach
The Benefits:
Medicash Health Cash Plan
Life Assurance at 4x Your Annual Salary
33 Days Annual Leave, Inclusive of Bank Holidays (Pro-Rated to Contracted Hours)
Holiday Buying Scheme – Purchase Up to 5 Additional Days
Big Birthdays Off for Milestone Birthdays Ending in a 0
5% Matched Contribution Pension Scheme
Pension Salary Sacrifice Scheme
Retail Discounts Across a Variety of Outlets and Access to SMART Tech
Ongoing Opportunities to Grow Your Skills and Career
Access to a Wellbeing Hub, Including Discounts on Wellbeing Interventions
Cycle to Work Scheme and Electric Car Scheme
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you'll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
