About the role
Salary: In line with National Minimum Wage
Hours: 37.5 hours per week (5 Days)
Closing date: Thursday 20th August 2026
Role type: Permanent
Job Summary:
The Distribution Centre stores, processes and prepares donated stock for distribution via transport vehicles.
The post holder will:
Support the Depot in all operational duties within the Distribution Centre
Ensure that shops receive good quality stock on a regular basis in order to maximise income
Working Relationships
Internal
Retail staff
Depot staff
Transport staff
Shop staff
Volunteers
Other St. David's Hospice employees
External
Training Providers
Recycling Companies (unloading recycling and waste)
Key Areas of Responsibility:
- To support the Retail Manager in operational tasks as required.
- To sort, collect and deliver donated stock to SDHC shops as required following SDHC procedures
- To move stock between shops as required and assist shop staff and volunteers by placing deliveries in earmarked areas.
- To collect donated items from donors as requested.
- To deliver sold items as planned.
- To plan and undertake Tip-Trips (waste disposal and recycling) as necessary, following set procedures.
- To record customer deliveries and collections.
- To help promote SDHC and its work both to volunteers and the public
- To comply with H & S Regulations including safe handling procedures.
- To transport volunteers to and from their place of work as necessary
- To ensure vehicles are kept clean and serviced as required.
- To attend meetings and to report on progress identifying areas requiring action.
- To deliver / collect any clinical services equipment as necessary.
Additional Duties
All job descriptions are subject to review. Job holders are expected to be flexible and be prepared to carry out any similar or related duties which do not fall within the work outlined.
Any review will be undertaken by the line manager, in consultation with the post holder.
OTHER INFORMATION:
Unsociable Hours: There may be an occasional need for unsociable hours, e.g. attendance at fund-raising events, meetings and conferences. Time in lieu will be given in respect of this.
Health and Safety: To ensure that the agreed procedures are carried out, be aware of the responsibilities placed on employees under the Health and Safety at Work Act, to maintain a safe environment for employees and visitors.
Data Protection: If you are required to do so, any processing or use of information pertaining to staff, patients and/or clients must be held in a fair and lawful way. Data should only be held for specific registered purposes and for the minimum period of time. It must not be disclosed in any way incompatible with such purposes.
Equal Opportunities: It is the aim of St. David's Hospice Care to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, St David's Hospice Care has an Equal Opportunities Policy and it is for each employee to contribute to its success.
No Smoking Policy: St David's Hospice Care operates a No Smoking policy.
Conditions of Service: In accordance with St. David’s Hospice Care Employment Manual.
Pension Scheme: An auto enrolment Pension Scheme is offered on appointment, subject to eligibility. Staff may also prefer to make their own arrangements.
Confidentiality: All information concerning patients/clients and staff must be treated as strictly confidential at all times.
This job description is not exhaustive and is subject to change as indicated by the needs of the Hospice.
Skills
Ability and a good understanding on how to work with volunteers & training agencies
Excellent customer service skills and good interpersonal communication skills
Good written and verbal communication skills
Ability to plan & prioritise workloads
Experience and understanding of team working
Holder of a full, clean, valid UK driving licence
Personal Qualities
High level of physical fitness to cope with lifting and moving of goods, including furniture
Empathy with the work of St. David’s Foundation Hospice Care
Flexibility
Perseverance
This job description is not exhaustive and is subject to change as indicated
by the needs of the Foundation.
IMPORTANT INFORMATION
This post involves working with vulnerable adults and is therefore defined as exempted employment under the terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Amendment Order 1975. This means that ‘spent’ convictions, which need not normally be declared for other types of employment, must be declared by applicants for the post.
The successful candidate will be required to complete a Disclosure Application for submission to the Disclosure Barring Service (DBS) for an Enhanced Disclosure check.
St. David’s complies fully with the DBS Code of Practice and the Data Protection Act 1998 regarding Disclosure information. Further information can be obtained from the HR Department.
Other Information
Health and Safety
To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act. To maintain a safe environment for employees and visitors.
Data Protection
If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose. To disclose data to authorised persons or organisations as instructed.
Equal Opportunities
It is the aim of St David's Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.
No Smoking Policy
SDHC operates a No Smoking policy.
Conditions of Service:
In accordance with SDHC Employment Manual.
Pension Scheme
A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.
Confidentiality
All information concerning patients/clients and staff must be treated as strictly confidential at all times.
