We are looking for an experienced event/bookings manager to over see our event manager team and venues.
Duties include;
-Management of team of three event managers across three venues.
-Organising and preparing managers for each function.
- Weekly spot checks of venues. To ensure they are maintained and kept tidy, clean and organised.
- Ensure managers carry out accurate stock checks and ensuring stock stores are kept organised and tidy and clean.
-Staff rotas and entertainment management ensuring the correct amount of staff is booked in per event and hirers extras are booked and organised in advance of their event date.
-Security management, make sure correct amount of security is booked per event and that they are correctly briefed by managers for each event and that they are dressed appropriately.
-To deal with equipment and maintenance issues on a weekly basis using nominated contactors..
-Complete cashing up and checking and scrutinising of staff time sheets.
-Arranging cleaners weekly when required.
-Ensuring managers keep the surrounding areas of the venues i.e car park and front clean and tidy at all times.
-Answering of the company phone and liaising with customers to ensure all their questions have been answered promptly and correctly.
- Ensuring all event details and extras are added to our booking CRM.
- Ensuring opening/closing procedures and prep Is carried out correctly and on time by venue managers.
- Submitting weekly time sheets to payroll.
- liaising with customers to ensure their needs are met promptly and professionally at all times.
- Dealing with weekly payments of subcontractor's etc.
-Making sure weekly fire alarm, cctv checks and other weekly checks are completed by venue managers and filed correctly.
- Staff management and ensuring staff are dress appropriately.
- Being on call when venues are in operation to deal with problems that may arise.
What is expected
-Exceptional service standards
-Being outgoing and friendly and ensuring hirers are very well looked after.
-Making sure the team is fully motivated, happy and guest and customer experience focused at all times.
-A strong presence amongst staff and customers.
-Smart dress whenever dealing with the public and making sure all staff are dressed to the correct standards.
-A passion for perfection. If a jobs worth doing it’s worth doing properly!
-Lead by example.
-Be organised at all times and keep a to do list.
-Constant thought on how to improve the business and customer experience.
- Work closely with the business owner.
- Ensure venues are immaculate at all times.
- Making sure staff are on time and organised.
Included
-Yearly pay review.
-Possible progression within the business.
-Pension scheme
-Paid Holiday to be discussed.
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: Hybrid remote in Chelmsford
