We're looking for a Sales and Customer Service Executive to join our growing team, managing warm student enquiries from first message through to signed contract. You'll work across WhatsApp, live chat, phone, and email — no cold calling to wrestle with, just organised follow-up with people who've already shown interest.
About Us
CODE Students is an award-winning private student accommodation provider, developing, building, and managing self-contained studio blocks in Leicester and Coventry, with plans to expand into more UK cities.
What You'll Be Doing
- Responding to student enquiries across WhatsApp, live chat, phone, and email
- Guiding warm leads through the full sales journey, from enquiry to signed contract
- Following up on leads who've already expressed interest, to convert them
- Keeping accurate, up-to-date records of leads and progress
- Completing all sales paperwork and documentation
- Supporting customer service queries as they come up
View the full job description here: https://codestudents.co/HOSE-JD
What You'll Need
Essential:
- Right to work in the UK
- Ability to work full-time, on-site in Leicester
- Confident, accurate use of Microsoft Office
Desirable:
- 2+ years' experience in sales or customer service
- Comfortable working to targets in a fast-paced environment
- Strong attention to detail and organisation
Working hours:
40 hours/week, typically across five 8-hour shifts, scheduled flexibly between 8am–8pm, Monday to Sunday.
What's In It For You
- 33 days holiday (25 days annual leave + bank holidays), increasing with service
- Enhanced Health & Wellbeing EAP
- All overtime paid
- Free on-site gym
- Free parking
- Complimentary refreshments
- Christmas parties and company events throughout the year
- Full induction and training, with regular one-to-ones
- Ongoing coaching, development, and genuine promotion-from-within
- Supportive, close-knit team with a long-term career path
Our Hiring Process
- CV & cover letter review (we may follow up with clarifying questions)
- Online skills test
- Short phone interview
- Face-to-face interview with practical element
How to Apply
Apply via Indeed with your CV and a short cover letter telling us what attracts you to this role, referencing HO/LE/SE-0926.
We reply to every applicant and are happy to help at any stage of the process, so don't hesitate to reach out with questions.
Job Types: Full-time, Permanent
Pay: £27,248.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
Ability to commute/relocate:
- Leicester LE3 0GH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What interests you in this position?
Experience:
- sales: 2 years (preferred)
- Microsoft Office: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
