Assistant Manager – Talbot, Droitwich
Join Our Team!
We’re looking for a dynamic, friendly, and energetic Assistant Manager to join our busy hospitality venue. If you love creating great customer experiences, enjoy leading teams, and thrive in fast‑paced environments, this role is an excellent opportunity to grow your career.
As Assistant Manager, you’ll support the Premises Manager in running daily operations across both the bar and kitchen, helping maintain high standards, smooth service, and a welcoming atmosphere for every customer.
What You’ll Do
- Support the Premises Manager with day‑to‑day bar and restaurant operations
- Lead and motivate staff to deliver excellent customer service
- Handle customer enquiries and resolve any complaints professionally
- Maintain high standards of cleanliness, workflow, and service quality
- Communicate confidently with head office when required
- Keep paperwork organised, record daily takings accurately and assist with ordering and stock control
- Work alongside the Premises Manager to effectively cover staff absences as a team
- Support both bar and kitchen teams with a hands‑on, positive approach
- Help maintain a structured, compliant, and well‑organised working environment
What We’re Looking For - Experience & Skills
- Strong hospitality background (pub or similar environment preferred)
- Minimum 1 year kitchen experience
- Previous training in Food Hygiene Level 2 (as minimum) and allergen awareness
- Previous supervisory or team‑leader experience advantageous
- Excellent customer service skills with a proactive attitude
- Strong organisational skills and ability to manage multiple priorities
- Email and Microsoft Office skills, Excel experience is advantageous
- Experience with Epos till systems advantageous
- Confident communicating with senior management
- Calm, professional, and reliable under pressure
Personal Qualities
- Friendly, approachable, and team‑focused
- Reliable, consistent, and trustworthy
- Strong sense of ownership and accountability
- Positive attitude and passion for hospitality
- Supportive leadership style that works well alongside the Premises Manager
Why Join Us?
- Supportive management and a welcoming team
- Training will be provided where needed to support your development in the role
- Varied role across bar and kitchen
- Opportunities to develop leadership and operational skills
- A chance to make a real impact on daily operations and customer experience
- Accommodation may be available under separate negotiation.
Pay: £28,000.00-£29,000.00 per year
Benefits:
Work Location: In person
