About the Role
We are looking for an enthusiastic and hands-on Assistant Hotel Manager to join our team. This is an excellent opportunity for a hospitality professional ready to take the next step in their career and move into their first hotel management position.
Working closely with the Hotel Manager, you will play a key role in the day-to-day operation of the hotel, ensuring exceptional guest experiences, high service standards, and smooth operational performance across all departments.
Key Responsibilities
- Support the Hotel Manager in the daily running of the hotel.
- Lead by example with a hands-on approach to guest service and operational excellence.
- Assist with the supervision, training, and development of team members.
- Ensure high standards of cleanliness, presentation, and customer service are maintained throughout the property.
- Handle guest enquiries, feedback, and complaints professionally and effectively.
- Support reception, housekeeping, food & beverage, and other operational departments.
- Monitor staffing levels and assist with rota planning.
- Ensure health, safety, and company procedures are followed at all times.
- Help drive revenue opportunities and achieve operational targets.
About You
- Previous experience in hospitality.
- A positive, proactive, and hands-on approach to work.
- Strong leadership and communication skills.
- Passionate about delivering outstanding guest experiences.
- Able to work flexibly, including evenings, weekends, and holidays when required.
- Organised, reliable, and capable of working in a fast-paced environment.
Pay: £30,000.00-£34,000.00 per year
Ability to commute/relocate:
- Farnham GU10 5ER: reliably commute or plan to relocate before starting work (required)
Work Location: In person