Job Overview
We are seeking an enthusiastic and experienced Front of House/Waiting Staff member to join our vibrant hospitality team. In this role, you will be the welcoming face of our establishment, delivering exceptional guest service with energy and professionalism. Your passion for hospitality, combined with your ability to manage multiple responsibilities seamlessly, will ensure every guest has a memorable experience. This paid position offers an exciting opportunity to develop your skills in a lively environment where teamwork and positive energy are celebrated. As this role requires you to serve alcohol you must be 18 years or over.
Responsibilities
- Greet guests warmly upon arrival, creating a friendly and inviting atmosphere from the moment they step in.
- Take accurate food and beverage orders, ensuring clear communication with kitchen staff and bar staff.
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness.
- Provide attentive guest services, addressing questions, special requests, and resolving any issues promptly to ensure satisfaction.
- Assist in food safety and hygiene practices, including proper food handling and adherence to health regulations.
- Upsell menu items confidently to enhance guest experience and increase sales opportunities.
- Manage time effectively during busy periods, prioritising tasks to maintain smooth service flow.
- Manage bookings and walk ins without overwhelming other areas of the business.
Experience
- Previous experience working in a restaurant or hospitality environment is required.
- Strong knowledge of serving techniques, food safety standards, and guest service principles.
- Familiarity with basic math for handling bills, payments, and order calculations.
- Kitchen or culinary experience is a plus, providing insight into food preparation processes.
- Excellent time management skills to juggle multiple tables and tasks efficiently.
- Ability to communicate clearly and professionally with guests and team members.
- A genuine passion for hospitality and creating positive guest experiences is essential for success in this role.
Pay: £10.00-£12.71 per hour
Benefits:
Work Location: In person
