Job Ref: MAY2444
Branch: The Connaught
Location: The Connaught, London (West)
Contract type: Casual
Hours: Part Time
Shift pattern: 9:00 - 17:30 / 10:00 - 18:30 / 12:30 - 21:00
Posted date: 25/06/2026
Closing date: 31/07/2026
We are looking for a talented and passionate Casual Spa Receptionist to join The Connaught Aman Spa team at the award-winning 5-Star Deluxe Connaught Hotel.
To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
Responsibilities:
- Meeting and greeting guests / visitors to the spa. Ability to create a very professional welcoming atmosphere.
- Undertake tours and show rounds of promoting both Spa and Leisure facilities
- Oversee and manage all bookings for spa treatments, personal training.
- Up selling, promoting our services and facilities.
- Advising clients which type of treatment would best suit them. (Being knowledgeable about the services that we offer).
- Processing vouchers, membership and mail order product sales.
- Arranging product display and reception area.
Who You Are:
- Someone who naturally embodies elegance, warmth, and quiet confidence.
- Previous experience in luxury hospitality.
- A calm, composed presence with an eye for thoughtful detail.
- A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24-hour confidential assistance helpline.
Recognition Growth
- Dedicated in-house training and development to support your personal and professional growth.
- Opportunities for internal progression and cross-property moves.
Financial Care
- A highly competitive salary package
- A generous pension scheme*
Moments to Remember
- Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Terms and conditions apply to all benefits.
This is a zero-hour contract role.