Job Summary
We are seeking enthusiastic and dedicated Floor Staff to join our small team. The successful candidate will play a vital role in delivering exceptional service to our guests, ensuring a welcoming atmosphere, and maintaining high standards of food safety and cleanliness. This position offers an excellent opportunity for individuals passionate about catering, serving, and hospitality to develop their skills within a dynamic environment.
Duties
- Welcome guests and assist with seating arrangements in a friendly and professional manner
- Serve food and beverages efficiently, ensuring accuracy and presentation standards are met
- Making coffees / serving alcohol
- Take orders accurately, process payments, and handle cash or card transactions securely
- Maintain cleanliness of the dining area, including clearing tables and sanitising surfaces regularly
- Support baristas with drink preparation when necessary, ensuring quality standards are upheld
- Adhere to food safety regulations and hygiene protocols at all times
- Collaborate with team members to ensure smooth operation during busy periods
- Respond promptly to guest requests or concerns to enhance their overall experience
Experience
- Previous experience in catering, serving, or hospitality roles is preferred but not essential; training will be provided for the right candidate
- Experience in food preparation or restaurant environments is advantageous
- Barista experience is considered a plus but not mandatory
- Knowledge of food safety standards and procedures is desirable
- A friendly attitude with excellent communication skills and a professional demeanour is essential
- Prior experience working in a fast-paced setting will be beneficial for handling busy service times effectively
This role offers an engaging environment for those passionate about delivering outstanding customer service within the hospitality industry. Applicants should be organised, attentive to detail, and eager to contribute positively to our team.
Job Type: Part-time
Pay: From £12.50 per hour
Benefits:
- Casual dress
- Sick pay
- Store discount
Experience:
- Working in a restaurant or cafe: 3 years (required)
Work Location: In person