The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a Finance Officer to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a 12-month fixed term contract and will receive a competitive salary of £42,990 per annum pro rata. We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups.
Salary and benefits
As well as a starting salary of £42,990 per annum pro rata, we offer:
Diversity and Inclusion
We are an accredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.
Who are we?
As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court.
Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. Focusing on the facts, we must be balanced, fair and totally independent.
Purpose of the role
This is a role providing financial and administrative support in the small finance function in the organisation.
The role reports to the Head of Finance and will provide support in managing all aspects of financial administration and management for The Pensions Ombudsman (TPO), ensuring all needs are met for financial accounting and control, as well as managing all financial administrative duties. This will include the preparation of accounts, purchase ledger and payroll and pensions administration.
Key responsibilities:
Operational
Corporate
Payroll and pensions
Responsible for the monthly payroll process including liaising with HR department to collate monthly information for uploading to the payroll provider portal. Checking payroll output and providing a reconciliation for approval by the Chief Operating Officer (COO). Act as the main point of contact with TPO’s payroll provider, with an ability to answer queries and escalating when appropriate. Compiling the monthly reports for the Civil Service Pension Scheme and dealing with data requests from the scheme’s administrators.
Purchase ledger
Managing the purchase ledger function including checking and collating invoices and posting on the accounts system.
Preparing TPO weekly payment run, uploading payments to online banking.
Please refer to the Job Description for further information
We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice. In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise, we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation.
Closing date: 9 August 2026 at 11:59 pm
Interview dates: from 17 August 2026
All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service.
If you feel that you have the skills and experience required to become our Finance Officer please click ‘Apply’ today. We would love to hear from you!
