Job Summary:
At Bolton Cares Group we embrace the ‘Thrive’ Model where we embrace Teamwork, Honesty, Respect and Dignity, Innovation, Values and Empowerment.
As a Support Worker, you’ll help people connect with their communities, discover their strengths, and live life as valued people. You’ll use local resources, build relationships, and create opportunities that bring choice, independence, and inclusion to the forefront. Every day, you’ll be part of something bigger in helping people thrive and shaping communities where everyone belongs.
Supporting people in a person-centred way means being compassionate and respectful and making sure that the people are at the heart of everything we do. Guided by the person’s support plan your job is to ensure they are supported to live the life they choose. You will build relationships that are founded on trust, honesty and bringing out people’s strengths.
Your values, personality and integrity are the key qualities that will guide your practice supplemented with professional training. You will follow best practice and adhere to all Bolton Cares policies and procedures.
Key Responsibilities:
- Have a passion for supporting people and demonstrate a high standard of personal and professional behaviour.
- See the person first, including their skills and strengths.
- Have a ‘can do’ attitude.
- Think imaginatively and creatively.
- Be confident, willing to express your opinion and be confident to raise concerns when others are not following policies, procedures or guidelines, or where you have concerns about their practice.
- You take appropriate action when ethics or policies are breached by others, following whistleblowing practices and safeguarding policies.
- Be open, honest and trustworthy.
- Be aware of the need to maintain personal and professional boundaries
- Actively build and maintain effective and respectful relationships with others for the benefit of supported people.
- Adapt your approach according to the individual, situation and context.
- Prepare and contribute to supervision and team meetings and accept feedback in a positive way, using it to improve practice.
- Be a good team player and seek to achieve team goals.
- Communicate confidently with a range of other professionals including health professionals, GPs, Care Management, Safeguarding, voluntary groups and community groups, adapting your style as required, to promote the needs of the people who use our services.
- Ensure accurate records are maintained and share all relevant information to ensure the best outcomes for people.
- Contribute to updating care plans, risk assessments and review reports.
- Work within professional boundaries.
- Value input from, and seek the views of others, learning from them where appropriate.
- Ensure that you talk to the people you support about their support, their aspirations and their life goals
- Promote lifestyles that reflect the wishes and choices of the people we support.
- Develop and ensure you understand each person’s needs including any specialist support they require i.e. communication, eating and drinking guidelines, epilepsy management etc.
- Contribute to the safe and efficient running of premises, having a clear understanding of health and safety and using your knowledge of the person to inform risk assessments and management plans.
- Ensure that care support plans and risk assessments are read, understood and used to guide practice.
- Understand the role of Care Management and liaise with the team as necessary.
- Participate in rotas to meet the needs of the service to ensure the service is appropriately staffed according to commissioning requirements.
- Be accountable for supported people’s finances as relevant to your service area and ensure accurate records are maintained.
- Be flexible to support the needs of the people we support in every area of their lives.
- Order, stock take and manage medication were delegated from your manager and in line with the needs of the service.
- Complete all necessary documentation and records including CAir.
- Understand the Mental Capacity Act 2005 and Deprivation of Liberty and how this impacts on your role.
Essential Criteria:
- Able to use a computer
- Able to develop and maintain supportive relationships with supported people that promote choice and independence
- Able to meet the personal care needs of people within an agreed support plan
- Able to support people with complex needs living in their own homes to access a range of community resources and activities
Desirable Criteria:
Job Type: Full-time
Pay: £13.45 per hour
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Health & wellbeing programme
Ability to commute/relocate:
- Salford M28: reliably commute or plan to relocate before starting work (required)
Experience:
- Supporting Adults: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
