Rate of Pay: 25195.63
Contract: Permanent - Full Time
Closes: 10th Jul 2026
Job Description
Our Guest Services Department have an exciting opportunity for a new full time permanent Guest Services Officer to join their team. The Guest Services Officer will be responsible and accountable for providing excellent customer care and service to our guests, ensuring they have memorable holidays, returning to Bluestone time and time again. The candidate will need customer service experience and good skills in Office 365. The Officer will be understanding of human nature, be confident and professional in dealing with people. The role involves working in different outlets and performing different tasks. This could range from warmly greeting customers to selling activities/entertainment vacancies or making restaurant bookings to dealing with and resolving any questions, concerns, or requests. This role is for 37.5 hours per week and the hours vary and will include weekend and evening work. Candidates must also have their own reliable transport. For the full job description and requirements, please download the job overview. Employee benefits include free access to the resort facilities including Blue Lagoon, Kids Camp childcare, discounts on accommodation, staff points, and more! Apply now to ‘Be Part Of It!’
“I love working in guest services because each day is a new challenge and something different always presents itself. As we are guest facing we meet all types of weird and wonderful people and always make sure we leave a lasting impression on their holiday.”
Mikey Hargrave,
Guest Services Inspector
There are lots of benefits to working in the Guest Services team
Discounted stays
Take a break and enjoy discounted stays for you, your family and friends.
Special staff events for family and friends
We host special events for you and your loved ones to come along.
Employee rewards points
You can use these reward points on a variety of our activities, or towards a break - the choice is yours.
