We’re looking for a proactive, organised, and enthusiastic team player to join our growing Service Team at our rapidly expanding office in Sawston, Cambridgeshire.
About the Role:
As a Service Coordinator, you’ll be responsible for planning and scheduling work for our team of Field Engineers, ensuring jobs are completed in line with agreed SLAs. You’ll also be the first point of contact for both customers and engineers, providing outstanding customer service and ensuring smooth day-to-day operations.
What We’re Looking For:
✔ Strong organisational skills
✔ Excellent communication abilities
✔ Experience in planning/scheduling
✔ A team player who can also work independently under pressure
Full training will be provided, so we welcome applications from all backgrounds!
What We Offer:
£28,000 per annum
8-hour shifts between 06:00 – 17:30
25 days holiday + Bank Holidays
Company pension
We have recently partnered with a HR and Health & Safety provider which offers a range of helpful features and benefits for all employees.
These include:
- A personal login to manage your own account
- The ability to record and track holiday and sickness via the app or website
- Access to your personal information, including contracts, all in one place
- Discounts across a variety of retail outlets, which are regularly updated (for example, recent offers have included significant savings on travel)
- Access to a confidential counselling service for you and your family, including a dedicated mental health support line
If you’re ready to be part of a fast-paced and dynamic team, we’d love to hear from you!
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Company pension
- On-site parking
- Store discount
Experience:
- Scheduling : 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
