Experienced Property Manager
Full-time, Permanent | Salary: £27,000 per year
Join Our Growing Team
Letting Complete Ltd is looking for an experienced, motivated and proactive Property Manager to join our expanding team.
This is an excellent opportunity for an experienced property professional who enjoys managing a varied portfolio, building strong client relationships and delivering outstanding customer service.
The successful candidate will manage a diverse portfolio of residential properties, including single-let properties, HMOs and apartments, ensuring that landlords and tenants receive a professional, responsive and compliant service.
If you are highly organised, confident managing a busy workload and have a strong understanding of residential lettings legislation and property compliance, we would love to hear from you.
The Role
As Property Manager, you will be responsible for the day-to-day management of a varied residential property portfolios.
Working closely with our lettings, maintenance, accounts and compliance teams, you will ensure that properties are well maintained, statutory requirements are monitored and our clients receive a consistently high standard of service.
Key Responsibilities
- Manage a portfolio of residential properties, including single lets, HMOs and apartments.
- Build and maintain strong relationships with landlords, tenants, contractors and suppliers.
- Act as a key point of contact for landlords and tenants, responding to enquiries promptly and professionally.
- Carry out routine property inspections and prepare clear, detailed reports.
- Coordinate maintenance works from the initial report through to completion.
- Obtain quotations, monitor contractors and ensure works are completed to a high standard and provide value for money.
- Manage rent reviews, tenancy changes, notices and end-of-tenancy processes.
- Monitor and manage rent arrears in accordance with company procedures.
- Assist with deposit deductions, disputes and the preparation of supporting evidence.
- Ensure accurate records are maintained for statutory and property compliance requirements, including:
- Gas Safety Certificates;
- Electrical Installation Condition Reports;
- Energy Performance Certificates;
- Fire-safety requirements;
- HMO licensing;
- Right to Rent requirements; and
- Other relevant property safety obligations.
- Liaise with local authorities, contractors, utility providers and other third parties when required.
- Assist with property marketing, viewings and tenant progression during busy periods.
- Maintain complete and accurate records using our property management and CRM systems.
- Work collaboratively with colleagues to deliver an excellent customer experience.
Essential Requirements
- A minimum of two years’ experience in residential property management.
- Proven experience managing residential tenancies and property maintenance.
- Good working knowledge of current landlord and tenant legislation.
- Strong understanding of property compliance and safety requirements.
- Excellent organisational and time-management skills.
- Ability to prioritise effectively and manage a busy and varied workload.
- Strong written and verbal communication skills.
- Professional and confident when handling challenging situations.
- Excellent customer-service and relationship-management abilities.
- Confidence using property management software, CRM systems and Microsoft Office.
- Full UK driving licence.
- Access to a suitable vehicle with business-use insurance.
- Professional, proactive and solution-focused approach.
- Ability to work independently and as part of a wider team.
Desirable Experience
- Experience managing large HMO portfolios.
- Knowledge of the Renters’ Rights Act and current residential lettings legislation.
- A relevant property management or lettings qualification would be beneficial but is not essential.
- Strong administration
What We Offer
- Salary of £27,000 per year.
- Company pension scheme.
- Mileage allowance for business travel.
- Ongoing training and professional development.
- Opportunities for career progression within a growing company.
- Friendly, supportive and professional working environment.
- Free on-site parking.
- Company events.
About Letting Complete Ltd
Established in 2013, Letting Complete Ltd is an independent and growing property management company specialising in residential lettings, HMOs, apartment developments and corporate accommodation.
We pride ourselves on delivering a professional, compliant and customer-focused service. Our success has been built on trust, integrity and the development of long-term relationships with landlords, investors, tenants and corporate clients.
As our business continues to grow, we are looking for an experienced and dedicated Property Manager who shares our commitment to exceptional service and would like to develop their career within a forward-thinking and supportive company.
Apply Today
If you are an experienced Property Manager looking to join an ambitious and growing company where your knowledge and expertise will be recognised and valued, we would love to hear from you.
Please send your CV and a covering letter explaining your relevant experience and why you would be a strong candidate for this position.
Job type: Full-time, permanent
Salary: £27,000 per year
Schedule: Monday to Friday, with occasional weekend overtime when required
Work location: Office-based, with regular travel throughout the North East
Experience
- Residential property management: two years required
- HMO management: preferred
Licence Requirements
- Full UK driving licence
- Access to a vehicle with business-use insurance
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Property management: 2 years (required)
Language:
- Fluent English (preferred)
Licence/Certification:
- Full UK driving Licence (preferred)
Willingness to travel:
Work Location: In person
