About Ingrebourne Links
Ingrebourne Links is a modern, premium golf and country club situated conveniently just off the A13, approximately 20 minutes from central London.
Our championship North East Course is an outstanding inland-links style course and has established itself as a leading venue in Essex and the South East. We are proud to host prestigious events including the National PGA Championship and other professional and amateur competitions.
Alongside the golf course, our facilities include a contemporary clubhouse, Gym, fitness studios, steam, sauna, hospitality and event spaces, floodlit Toptracer golf range and Mini Links Par 3 course.
As we continue to develop our golf and commercial offering, we are looking for an enthusiastic, commercially minded and customer-focused Golf Sales & Operations Manager to join our team.
The Opportunity
This is an exciting opportunity for an experienced sales and operations professional to join us in a varied, hands-on role combining sales, business development and golf operations. You will drive and coordinate golf days, membership and corporate partnership sales, generating new business, converting enquiries and building strong customer relationships. You will also play a key role in maintaining the high standards of service and operational delivery expected at the Club.
Key Responsibilities
- Drive golf day, membership and corporate partnership sales, proactively generating new business, converting enquiries and working towards agreed sales and revenue targets.
- Manage the full customer journey from initial enquiry through to booking, payment and delivery, maintaining an accurate sales pipeline and ensuring opportunities are followed up.
- Build strong relationships with members, golf day organisers, corporate clients and prospective customers to encourage repeat business and maximise commercial opportunities.
- Manage golf days from enquiry through to completion, coordinating with Golf, Reception and Food & Beverage to deliver an excellent customer experience and maximise additional revenue opportunities.
- Conduct Club tours, meetings and presentations for prospective members and corporate clients.
- Ensure golf day deposits and final balances are collected in accordance with the Club’s payment terms.
- Manage the Club's booking, membership and CRM systems, ensuring pricing, availability, bookings and customer information remain accurate and up to date.
- Work with all departments to maintain effective course operations, pace of play and high standards of service for members and visitors.
- Maintain accurate sales and operational records and provide relevant reporting to management.
About You
You will be commercially minded, proactive and highly organised, with the confidence to develop new business as well as manage the operational demands of a busy golf club.
You will ideally have:
- Proven experience in sales, business development or account management.
- Strong commercial awareness and a proactive approach to generating and converting new business.
- Excellent communication and relationship-building skills.
- Strong organisation, administration and attention to detail.
- Confident and effective communicator, able to engage professionally with colleagues, clients and customers at all levels.
- The ability to manage multiple priorities and work effectively across different departments.
- A professional, hands-on and customer-focused approach.
Desirable Experience
· Experience within golf, hospitality, leisure or a similar customer-focused environment.
· Knowledge of BRS, GolfNow, ESP or similar club management systems.
· Previous golf industry experience or a recognised golf qualification.
Apply
If you are an enthusiastic and commercially driven individual looking for a varied role combining sales, golf and operations, we would love to hear from you.
Please send your CV and covering letter outlining your relevant experience and suitability for the role.
Ingrebourne Links Golf & Country Club
Essex
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
Application question(s):
- Do you have any knowledge of ESP system?
- Do you have knowledge of CRM system?
- Do you have any experience within Golf, Hospitality or Leisure?
Experience:
- sales: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
