Company Overview
The Buttery Hotel is a charming accommodation provider located in the heart of Oxford, offering guests a unique blend of historic charm and modern comfort. We are dedicated to delivering exceptional hospitality experiences that showcase the beauty and culture of Oxford.
Summary
We are seeking a friendly and organized Part-time Saturday and Sunday mornings (7:30am-3pm) Receptionist to join our team at The Buttery Hotel in Oxford. You will occasionally be asked to cover an overnight shift when other staff are on holiday. This role is vital in ensuring our guests receive warm, professional service from check-in to check-out, reflecting our commitment to excellence.
Responsibilities
- Greet and assist guests with check-in and check-out procedures.
- Manage reservations and guest inquiries efficiently.
- Maintain the cleanliness and organization of the reception area.
- Handle phone calls, emails, and other correspondence professionally.
- Provide information about hotel services and local attractions.
- Support administrative tasks such as data entry and record keeping.
- Collaborate with team members to ensure smooth daily operations.
- Qualifications
- Proven experience in office administration or hospitality preferred.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office, Google Workspace, and data entry.
- Strong organizational skills with attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
- Friendly, approachable, and professional demeanor.
- Previous experience with QuickBooks is a plus but not required.
- Call-To-Action
'Join us at The Buttery Hotel where your friendly face makes all the difference. If you thrive in a welcoming environment and enjoy creating memorable guest experiences, we’d love to hear from you—apply now to become part of our Oxford story.'
Job Type: Part-time
Pay: From £13.50 per hour
Benefits:
Work Location: In person
