We are a local Aberdeen, fast-growing company within the Information Technology industry, looking for a Sales Development Representative who is confident, motivated and keen to develop a career in a customer facing sales role.
This is a great opportunity for someone who enjoys speaking to people, building relationships and identifying new business opportunities. The role would suit someone who is organised, proactive and comfortable working in a busy sales environment, with the support of an experienced team around them.
THE ROLE
This position plays a key role within the Sales team, supporting business growth through outbound prospecting, lead qualification, customer engagement and sales administration.
You will help generate new opportunities, respond to inbound sales enquiries, maintain accurate records in Halo CRM, prepare quotations and support customers through the sales process. The role will also support customer renewals, helping to identify opportunities to retain and grow existing customer relationships.
KEY RESPONSIBILITIES INCLUDE:
- Outbound Prospecting & Lead Generation: Research potential customers and identify new business opportunities through networking, telephone, email and LinkedIn.
- Inbound Sales Enquiries: Manage and respond to inbound commercial enquiries and calls, ensuring they are qualified and progressed appropriately.
- Customer Engagement: Engage with potential and existing customers to build relationships, generate leads and support a positive customer experience.
- Sales Pipeline Administration: Maintain accurate customer and opportunity records within Halo CRM and support the progression of opportunities through the sales process.
- Sales processing: Process sales orders, manage renewals and recurring revenue tracking and coordinate invoicing queries between clients and Finance to ensure timely resolution.
- Quotations & Sales Documentation: Create and issue quotations and internal sales order forms using approved pricing. Prepare standard sales contracts and associated sales documentation.
- Procurement Support: Purchase Order Processing for Solab and client projects in line with company approval processes. Liaise with suppliers to ensure timely delivery.
- Renewals: Support customer renewals by tracking upcoming renewal opportunities, contacting customers where required and working with Finance to ensure renewals are processed efficiently.
- Sales Coordination: Coordinate sales meeting actions, follow up on agreed tasks and support general sales administration.
- Sales Handover: Support the handover from sales to project delivery, including creating new projects in Halo and coordinating customer kick-off meetings where required.
- Marketing & Event Co-ordination: Work with our external marketing agency to plan, develop, and coordinate marketing content and campaigns across digital, social media and email channels.
- Analytics and Reporting: Review quarterly marketing performance reports, highlight key insights and recommendations to leadership.
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS, EXPERIENCE & SKILLS:
- Previous experience in sales, customer service, business development or a customer-facing role, ideally within an Information Technology environment.
- Confident communicator with a professional and friendly approach.
- Excellent written and verbal communication skills.
- Comfortable making outbound contact, prospecting new clients and building relationships.
- Strong organisational and time-management skills, with the ability to manage multiple tasks and follow-ups.
- Good attention to detail and accuracy when updating Orders, CRM records and preparing sales documentation/quotes.
- Confident using Microsoft Office applications.
- Experience using a CRM system would be advantageous.
- Self-motivated, proactive and keen to learn.
WORK LOCATION & HOURS
This is an office based role in central Aberdeen, which is ideally full-time but part-time (min 4 days) may be considered for the right candidate.
You must have the right to work in the UK. Sponsorship is not available for this role.
CONDITIONS
The role is based in Aberdeen, Scotland.
You must have the right to work in the UK. Sponsorship is not available for this role.
Please send your CV and a cover letter explaining what makes you stand out to [email protected].
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Flexitime
- Sick pay
Work Location: In person
